US Hospital Health Systems Director (United States - Massachusetts - Remote)

This job is with Pfizer, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

The Health System Director team is responsible for Sterile Injectables and Biosimilar sales and contracting within aligned Health Systems.

The primary function is to develop, maintain and grow strategic long term Integrated Delivery Network (IDN) customer relationships within the executive levels, develop and execute customer business plans and ultimately maximize sales and margin growth within assigned IDN Accounts. Product focus will be Pfizer's Sterile Injectable and Biosimilar portfolio.. This individual will be responsible for maintaining and driving growth in assigned IDN base, annual sales greater than $200 million in annual sales.

Customer Relationship Management: Developing, maintaining, and enhancing strategic customer relationships at senior levels of assigned accounts (VP/C-suite) and build relationships across broad departments beyond purchasing including Pharmacy, Nursing, Operations, Supply Chain, etc.)​. Other Customer Relationship Management responsibilities include

• Ensure that accounts have a positive experience when working with Pfizer.

• Effectively navigate through complex organizations to grow contacts within accounts to gain influence among key decision makers; establish and leverage relationships to expand access to product offering.

• Effectively articulate Pfizer Hospital's value proposition - supply, economic value, strategic initiative offerings and other current value offerings; quickly assessing the success of messaging and revise strategies & tactics if/when required​

• Serve as the IDN Senior-level single point of accountability (SPA) for issues, queries and complaints and follow through to ensure closure/resolution.

Business Planning & Strategic Execution: Develop and execute strategies that achieve growth targets that are aligned to business unit objectives and strategic initiatives. Other responsibilities include:

• Understand assigned accounts business model; find mutually beneficial economic solutions to increase Pfizer value proposition.

• Develop and adapt focused and customized strategies for assigned customers Ensure alignment of plans with Pfizer business objectives and strategic initiatives and adapt strategies based on market conditions.

• Conduct regular business reviews with assigned accounts.

• Effectively utilize and deploy resources (people, systems, information, and products) to accomplish sales goals and support key customer objectives and business strategy.

Leadership: Provide strong leadership to internal stakeholders to effectively accomplish the following:

• Development and execution of established IDN business strategy.

• Provide a collaborative environment for all members within a matrix to effectively serve our IDN customers and resolve concerns/issues our customers may have.

• Provide a positive environment where accountability, collaboration, ingenuity, and problem solving are expected and encouraged.

Contracting: Manage customer contracts by liaising with customers and internal contracting team

• Analyze current contracts and identify opportunities to drive contract compliance, product portfolio expansion and gain support for inclusion of products in the next contracting cycle.

• Obtain favorable contracting positions with all new product introductions, effectively present economic and clinical value when applicable.

• Effectively present and execute programs/contracts, negotiate terms/conditions/pricing, and navigate through red-line process; that increase likelihood of driving growth within the account and results in a positive experience for customer and Pfizer​

Internal Relationship: Collaborate closely with Field Sales, Portfolio, Contracting and Business Analytics to develop strategies and value add programs that help maintain and grow the business as well as improve contract compliance.

The Health System Director must have a minimum of 8 years of successful healthcare sales experience with proven results and must possess strong leadership skills demonstrated either through leading a sales team for a minimum of 3 years or managing large accounts requiring internal senior leadership interaction. Additional experience in Contracting, Marketing, Product Management is a benefit. Must have experience calling on and interacting with senior executives within large organizations, having identified key influential stakeholders within an organization. They also must have demonstrated ability to serve customers' needs (immediate follow-up, addressing issues promptly) and collaborate with multiple internal stakeholders. Experience within the field of assigned customer groups or the Sterile Injectables or Specialty market is strongly preferred.

This person is required to manage multiple and diverse product lines, customer segments, and levels of internal/external stakeholders. This will require a demonstrated ability to manage and pivot between the above-mentioned products, customer segments and high stakeholder layers quickly, effectively, and successfully.

This person must have strong interpersonal and communications skills, possess a high degree of professionalism, present themselves as articulate (verbal and written) with clear and well understood messages, be able to build relationships and credibility internally and externally, facilitate the flow of information within the organization, and possess the ability to present material to persuade, convince or influence others (individuals, groups) to gain their approval/support of their ideas, projects or goals.

This person must have strong business management skills, demonstrate an excellent understanding of marketing practices, be able to develop and execute strategic plans, and understand and apply the fundamentals of financial management to perform profit and loss analyses to plan strategies

This person must have strong analytical and problem-solving skills, a demonstrated ability to gather, understand, evaluate information from various sources (establishes links between sources of data, draws logical conclusions and provides appropriate options, makes recommendations and wise decisions in a timely manner, and can utilize various analytical tools to gather, understand and evaluate information (Excel, etc.).

This person must have well-developed project management/organizational skills to manage multiple projects and priorities. The candidate will have a proactive, results-oriented willingness to drive changes across the organization while working effectively with cross-functional teams in a matrix environment, focusing energy in the right places to work efficiently.

This person must have a high degree of self-direction with the ability to constantly seek innovative ways to perform tasks in an efficient and timely manner.

This person must be customer-focused and have the ability to identify and meet the expectations and requirements of internal and/or external customers (tailors actions and practices to exceed their service requirements, gains customer trust and respect).

Ability to perform complex analytics, position requires driving, air travel and out of town overnights

Valid US driver's license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Travel within assigned territory anywhere between 40% - 50%.

OTHER JOB INFORMATION

• Last day to apply: July 27, 2026

The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws]]>