Director, Customer Operations & AI-Driven Growth
WaterSHED
Watershed is seeking a senior operator based in New York to lead strategy and operations for its Customer organization. The role involves designing the operating model, managing retention and expansion forecasting, and driving operational excellence. The ideal candidate should have over 10 years of experience in customer-facing roles in high-growth B2B SaaS and a proven track record in managing operations teams. This position is pivotal for shaping the future of Watershed's customer operations. #J-18808-Ljbffr
$125k - $235k
...2B SaaS company is seeking an experienced professional to lead customer success initiatives. The role involves managing customer relationships... ...have over 5 years of experience in B2B SaaS, a strong data-driven approach, and excellent communication skills. This position...Suggested- ...Account Manager for a client-facing role that drives revenue growth and operational excellence. The successful candidate will manage enterprise... ...Bachelor’s Degree. This position offers a dynamic work environment driven by innovation and client success. #J-18808-Ljbffr...Suggested
- ...Thrive Global is seeking a Senior Customer Success Manager to oversee customer relationships... ...manage a defined portfolio, utilizing AI to enhance workflows and customer interactions... ...is essential, along with a mission-driven mindset. This role offers competitive compensation...Suggested
- ...A leading cloud computing firm is seeking a Customer Success Manager to build and maintain relationships with clients. This role ensures effective product adoption and drives customer satisfaction across the platform suite. Ideal candidates will have at least 2 years...SuggestedRemote work
- ...WinsAbove is seeking a Scaled Customer Success Manager to support customers with Brex’s financial... ...for customer retention and business growth. The ideal candidate will have at least 3... ...a diverse customer base, utilize data-driven strategies, and enhance customer experiences...Suggested
- ...logistics, and possess excellent communication skills along with a well-developed network in the industry. The position offers a competitive compensation package, including base salary, benefits, flexible working hours, and opportunities for growth. #J-18808-Ljbffr...Flexible hours
- ...A high-growth AI technology startup is seeking a Customer Success Manager to advocate for clients and ensure maximum value from their innovative AI platform. This role involves managing onboarding, enhancing product adoption, and retaining clients for long-term success...
- ...Executive to drive new client acquisition and support the company's growth towards unicorn status. The ideal candidate has a proven track... ...the transformation of the insurance industry with our innovative AI-powered platform, while benefiting from competitive compensation...
- ...A location analytics firm is seeking a Customer Success Manager to enhance customer relationships and ensure product adoption. You will onboard and retain customers while collaborating across teams to incorporate feedback into product development. Ideal candidates will...Remote work
- ...Enterprise Account Executive to drive sales growth. The role involves full-cycle sales, from... ...skills. You will work closely with customers to help them realize the value of creating... ...integrating your passion for technology and AI in a collaborative environment. Benefits...
- ...SaaS company is seeking an experienced Account Director to lead new business development and manage... ...sales targets. This full-time remote role offers the opportunity to drive growth and impact in a company revolutionizing creative processes through AI. #J-18808-Ljbffr...Full timeRemote work
$180k - $210k
...seeking a strategic and operationally strong Senior Director of Customer Experience to lead and scale... ...organizations in high-growth environments and has built... ...planning. They are fluent in AI-powered support delivery... ..., accountability-driven culture grounded in service...For contractorsRemote workWork from homeFlexible hours$175k - $250k
...Applied Labs, Inc. is seeking a Head of Customer Operations to build and lead customer support for its partner ecosystem. You will define support obligations and design scalable support models, ensuring a high-quality support experience for millions of users. The ideal...- ...Role Summary The Director of Partner & Customer Operations will lead the Customer Success organization while owning... ...scalable processes that support growth across customer experience and partner... ..., Salesforce, Customer.io). Data-driven leader with experience using KPIs...Contract work
$125k - $170k
Citizen in New York, NY is seeking an Accounting Manager to lead core accounting operations and strengthen financial infrastructure for growth. Responsibilities include managing month-end processes, preparing financial reports, and leading audits. Ideal candidates have...- ...over 5 years of experience in Paid Search management, with strong skills in Google Ads, Microsoft Ads, and data analysis tools. The position offers competitive compensation, proven career growth opportunities, and comprehensive company-paid benefits. #J-18808-Ljbffr...Remote work
- ...Pearmill is seeking a Junior Growth Manager in the United States who will act as a key point of contact for client communications, organize... .... This position offers the freedom to design systems that enhance client operations in a supportive team environment. #J-18808-Ljbffr...
- PermitFlow is seeking a Head of Operations to lead and scale its operations. This role involves... ...management, particularly in high-growth environments, with a proven ability to lead... ...with Sales and Product to ensure a strong customer experience. #J-18808-Ljbffr PermitFlow
- ...fast-growing SaaS provider is seeking a Customer Success Manager to oversee a portfolio of... ...100 accounts. This role requires a data-driven approach to engage with clients effectively... ...salary, and career progression opportunities in a high-growth environment. #J-18808-Ljbffr...Remote workFlexible hours
- ...A mission-driven organization is looking for a Senior Director of Operations to lead core business functions in a remote-first setting. This role focuses on strategic... ...salary and opportunities for professional growth, making it ideal for those driven by purpose and...Remote work
- ...Customer Success Manager Company Description: High-growth AI technology startup Job Description: As a Customer Success Manager, you will serve as the primary advocate for our clients, ensuring they derive maximum value from our innovative AI platform. You will manage...Immediate start
- ...ClearPoint Strategy in Arlington, VA is seeking a Customer Success Manager to drive success for Enterprise and Growth customers. This role blends coaching and... ...strong communication skill set, and familiarity with AI tools. A competitive salary, performance bonuses,...
- ...strong communication skills, experience in community engagement, and knowledge of AI-driven platforms. Responsibilities include fostering discussions, identifying partnerships, and driving growth. This remote role emphasizes creative thinking and strategic community...Full timeRemote work
$150k - $200k
...maintain strong relationships with clients in the United States. This position requires a proven track record in growing accounts, using AI tools, and navigating complex organizations. You will act as a strategic advisor while ensuring client satisfaction and project...Flexible hours$117k - $185k
...About the Role The Sr. AI Growth Partner (Sr. Customer Success Manager) - Spanish Speaking role at Eightfold is responsible for our customers' post-sales and implementation journey, ensuring that both our core AI platform & agents are delivering real, measurable outcomes...$130k - $165k
...Guidde Inc. is seeking a Customer Success Leader in New York City to lead and develop the CS team, drive revenue outcomes, and manage Enterprise accounts. The ideal candidate will have 5–7 years of B2B SaaS Customer Success experience, with proven leadership and revenue...- ...Executive in New York to enhance relationships with leading brands. The role involves driving full-cycle sales efforts and leveraging AI to transform workflows. Candidates should have 6+ years of closing experience, preferably in SaaS or MarTech. The ideal candidate is...
- ...process, and collaborating with cross-functional teams. Ideal candidates are driven individuals with 3-5+ years in sales, particularly in B2B and SaaS. There's ample opportunity for personal impact and growth in this demanding but rewarding remote position. #J-18808-Ljbffr...Remote work
- ...A global leader in AI-powered revenue effectiveness is hiring an Account Executive to enhance sales growth. This position focuses on strategic prospecting and cultivating relationships... ...a dynamic work environment. Join a mission-driven team recognized for innovation and...
- Sandstone is seeking an experienced enterprise seller to join their team in New York. This role involves owning the full sales cycle across Fortune 500 companies, from initial engagement through closing and expansion. The ideal candidate will have 7-10 years of enterprise...Flexible hours
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