Authorization Specialist

Authorization SpecialistBuild a rewarding career with Florida Digestive Health Specialists (FDHS), Florida's largest physician-owned gastroenterology practice. Since 2011, we've been dedicated to delivering exceptional digestive healthcare through compassionate patient care, clinical excellence, and advanced research. With more than 30 locations statewide and many physicians recognized as Castle Connolly Top Doctors, you'll join a collaborative team known for excellence, where your contributions are valued, your professional growth is supported, and your work makes a meaningful impact. Come grow with us and help shape the future of digestive healthcare.As we continue to grow, we are seeking an Authorization Specialist to join our team and support our mission.The Authorization Specialist is responsible for ensuring timely and accurate authorization of medical procedures, treatments, and services. This role involves close coordination with healthcare providers, insurance companies, our Central Billing Office (CBO), and patients to verify coverage and secure the necessary approvals to optimize reimbursement and patient satisfaction. The ideal candidate will possess strong communication skills, attention to detail, and a solid understanding of healthcare insurance processes.Essential Duties:Obtain prior authorizations for medical procedures, treatments, and services by contacting insurance companies and verifying coverage detailsAccurately enter and update authorization information in the electronic medical record (EMR) systemMonitor authorization status and follow up with insurance companies as needed to ensure timely approvalsInform patients of authorization status, coverage details, and any potential out of pocket expensesWork closely with physicians, nurses, and other healthcare providers to gather necessary documentation for authorization requestsCollaborate with the Central Billing Office (CBO) to ensure accurate and complete submission of claimsAssist billing department with preparation of billing data and medical claim submission to insurance companiesAddress and resolve any issues or discrepancies related to insurance authorizationsAppeal denied authorizations by preparing and submitting appropriate documentationMaintain knowledge of insurance policies, procedures, and regulatory requirementsEnsure compliance with all HIPAA regulations and maintain patient confidentiality at all timesOther duties as assignedPlease note that the duties and responsibilities outlined in this job description are not exhaustive and may be subject to change at any time to meet the evolving needs of the company. In addition to the responsibilities listed above, employees may be required to perform additional tasks or duties as assigned by management.Qualifications:High School Diploma or equivalentMinimum of (2) years’ experience in medical billing, insurance verification, or authorization processesKnowledge: Understanding of healthcare insurance plans, medical terminology, HIPAA regulations, and medical recordkeeping best practicesProficiency in EMR software and basic computer applications (e.g. Microsoft Office)Strong organizational skills and attention to detailExcellent communication and interpersonal skillsAbility to maintain effective and organized systems to ensure timely patient flowProblem-solving abilities and a proactive approach to tasksPhysical Requirements:Ability to sit for extended periods. Ability to lift and carry files or boxes weighing up to 20 lbs. Ability to use standard office equipment, such as computers, printers, and copiers.It is the policy of Florida Digestive Health Specialists to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.When you join FDHS, you become part of a premier team striving to deliver unparalleled, personalized care while treating patients like family. And at FDHS, our patients are at the heart of everything we do. Join our team at FDHS and make a difference in the lives of our patients and employees alike!