Customer Experience Operations Leader (FCR & Care)
E2E Alignment Healthcare USA, LLC
Alignment Health in the United States is seeking a Manager, Customer Experience Support Projects to lead strategic operational initiatives across call center performance, first call resolution, and member experience. You will drive cross‑functional collaboration, develop ROI analyses, and implement scalable improvements with accountability for outcomes and care quality. Strong leadership, analytics, and change management are required to inspire teams in a regulatory environment. #J-18808-Ljbffr E2E Alignment Healthcare USA, LLC
Vacancy posted 6 hours ago
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