Beverage Cart Attendant (Seasonal)

Refreshment Cart AttendantProvide exceptional and timely refreshment service with an outgoing and friendly personality to all members and guests golfing at Grand Traverse Resort & Spa.Essential Duties and ResponsibilitiesProviding timely refreshment/snack service to every golfer by seeing them once every four holes or once an hourService every customer with an outgoing and friendly attitudeResponsible for working in other areas of beverage cart domain including the Afternine and the Stationary CartGrill food properly and basic food service while meeting food safety standardsFollow state laws regarding alcohol service and consumptionMix alcoholic beverages properly with proper balance of alcohol and mixerResponsible for cleaning and sanitation of own areaCarry a radio and have it on appropriate volume levels at all times. Appropriate dialogue and language is required.Adhere to all golf course rules and etiquette and follow the cart paths as described in on-the-job trainingResponsible for running each and every course that has golfers regardless if they are listed in the computer has having tee-times in advance. This includes walk-on golfers in the evening hours.Keep accurate records of all inventory related productsAssume full responsibility of your cash, bank, cash drops, member billing, room charge, and other financial transactionsObtain and safeguard any keys that you may need for your assigned dutiesGetting "daily sheet" in order to be prepared for your shift by knowing how busy your course is, if you have any groups and/or master bills, and if you have special requests from food & beverage dept. or golf department that you need to fulfillMaintain strong lines of communication with the Pro-Shop to be aware of any events taking place or special requestsComplete assigned paperworkOrder food and beverage to par levels or as business levels deem necessaryDate and wrap foodLoad beverage cart to par levels with exact amount of required beverages before, during, and after every shiftClean beverage cart after each shiftTake beverage cart in for maintenance and report any safety issues as required by Fleet MaintenanceOrganizing/cleaning Nordic CenterKeep waste and spoilage to a minimum by proper rotation, storage, and usage of all food itemsFollow all Resort health and safety policies and proceduresFollow proper grooming and dress standards set forth by the Employee HandbookMaintain open line of communication with supervisor and team membersAttend all mandatory meetingsRequired to work weekends and HolidaysComplete all assignments requested of youUnderstand and abide by environmental practices of the resortComplete other duties as assignedEducation/ExperienceMust be 18 years of age or older, as required by lawRequired to pass a Beverage Cart driving testPrevious customer service experience preferredHigh School Diploma or its equivalent preferredOther Skills and AbilitiesPerform math skills and demonstrate quick thinking.Typical Physical DemandsWhile performing the duties of this job, the employee is regularly required to stand and walkMust lift a minimum of 20 pounds repeatedly throughout a shiftShifts are regularly 8 – 14 hours in lengthDuring the spring and fall, overtime is typically mandatoryDue to seasonal requirements, all time off requests are approved by manager only.Regularly work in inclement weatherTypical Mental DemandsEmployee is required to make change and safely operate a motorized cartWorking ConditionsThe noise level in the work environment is usually moderate. Position generally works outside during a variety of weather including, but not limited to, extreme heat and cold, bright sun, rain and/or snow or sleet.Native American Preference will apply. Must be able to pass a background investigation and drug screen as a condition of employment. This job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.