Internal Service Advisor

Internal Service Consultant

Looking for an opportunity to grow your automotive career with a company that values teamwork, development, and operational excellence?

CarShop is hiring an Internal Service Consultant to support our fast-paced reconditioning and service operations. If you have automotive experience and enjoy keeping things organized, solving problems, and ensuring vehicles move efficiently through the service process, we'd love to hear from you.

As part of Penske Automotive Group, a Fortune 500 company, CarShop offers a supportive culture where employees are recognized, encouraged to grow, and given opportunities to build rewarding careers.

CarShop has been recognized as a Glassdoor Best Places to Work and has earned Top Workplace honors from the Philadelphia Inquirer and Pittsburgh Post-Gazette for multiple years, reflecting our commitment to creating an exceptional employee experience.

Compensation & Benefits

Pay: $20.00 - $22.00 per hour

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Employee discounts
• Paid training and development
• Career advancement opportunities within CarShop and Penske Automotive Group
• Stable employment with a Fortune 500 company
• Supportive team-oriented culture

What You'll Do

As an Internal Service Consultant, you'll play a key role in supporting vehicle reconditioning operations and ensuring inventory moves efficiently through the service process.

Responsibilities include:

• Track and manage vehicle inventory throughout the reconditioning process
• Support the Internal Service Manager with daily operational activities
• Coordinate and expedite sold vehicles to ensure timely customer delivery
• Maintain accurate inventory records, repair updates, and vehicle status logs
• Communicate with internal departments to ensure workflow efficiency
• Follow service department processes and procedures
• Identify opportunities to improve operational efficiency and vehicle turnaround times
• Assist in maintaining a smooth and organized service operation

What We're Looking For

• Automotive, service, technician, or dealership experience preferred
• Strong organizational and multitasking abilities
• Ability to thrive in a fast-paced, high-volume environment
• Strong attention to detail and follow-through
• Excellent communication and problem-solving skills
• Positive attitude with a team-first mindset
• Self-motivated and dependable
• Commitment to integrity, professionalism, and continuous improvement
• Valid driver's license with a satisfactory driving record
• Ability to pass pre-employment screening, including background and drug testing

Ready to Join Our Team?

If you're looking to build a long-term career in the automotive industry with a company that invests in its people, we'd love to hear from you.

Apply today and become part of a team that keeps our inventory moving and our customers satisfied.

CarShop is an Equal Opportunity Employer.

Competencies

• Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
• Able to take direction from multiple employees and prioritize work
• Good communication skills, including the ability to listen to customers and determine how to assist them
• Ability to work well in a team environment
• Knowledge of automotive systems, tools, and repair processes
• Outstanding attention to detail with a commitment to quality
• Ability to use technical reference materials and technical manuals in written and online formats
• Ability to communicate technical terms to non-technical audience
• Ability to follow processes to ensure quality and safety
• Effective time management skills and ability to prioritize

Supervisory Responsibility

None

Work Environment/ Physical Demands Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis. Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed. This position will require the employee to be standing for prolonged periods of time This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis This position involves repetitive motion This position requires the ability to talk and hear Must be able to wear all required personal protective equipment May work in extreme heat or cold May encounter hazards Position Type/Expected Hours of Work Works evenings, weekends, and holidays as required.

Required Education and Experience High school diploma or the equivalent or equivalent combination of education and experience

Preferred Education and Experience Prior experience in service department

Additional Eligibility Qualifications (Certification/Licenses/Registrations) Valid Driver's License