Field Service Technician (Diesel Field Service Technician)

Description

Be the expert customers rely on, where they need you most. We’re hiring a Field Service Technician who thrive in independent roles and bring deep equipment knowledge and strong customer service skills to every job. At RDO Equipment Co., you’ll get the tools, training and support to succeed in the field. Your ability to build relationships and solve problems on-site are essential in this role. Don’t miss your chance — join the team today!

Up to $5,000 Sign-On Bonus for a Limited Time Only! Exclusive Offer for Experienced Diesel Technicians Terms and Conditions Apply

What’s In It For You:

• $34 – $50+ / hour

• Competitive wages and profit sharing program to match your skills and experience.

• Tool reimbursement program.

• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page. (

• An opportunity to participate in a career path program which gives you autonomy to manage your own career.

• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values. (

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co. has a network of seven construction stores in the Southwest. This region is home to some of the fastest-growing construction markets in the U.S. Join RDO in Prescott, where you'll work to help customers in this area do the important work of building our nation. RDO supports many major contractors and companies in this region, all of them enjoy the competent, experienced partnership our team members provide. Are you ready to join them?

What You Will Do:

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.

• Use troubleshooting skills: Identify and resolve issues efficiently and independently.

• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.

• Prioritize safety at all times: Follow safety guidelines and procedures.

• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.

• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.

• For a complete list of duties and responsibilities, view the full job description here. (

What You Will Need:

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.

• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.

• Able to work independently and collaboratively: Work well independently and as part of a team.

• Keen attention to detail: Pay close attention to the specifics.

• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here:

• A culture of safety: In Prescott, we have a safety committee with representation from all departments. We also do regular safety huddles that discuss experiences and topics to keep everyone safe.

• Training: We prioritize John Deere training to ensure employees are up to date with the latest technology.

• Work hard, play hard: The team works hard and there is mutual accountability, but we have fun together through team lunches and outings.

• Tight-knit team: Everyone, from parts and service to sales, works together to serve the customer and grow the business.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.