Remote CX & Member Experience Director
Lumeris
Lumeris in the United States is seeking a CX Strategy Director to architect member journeys and drive enterprise-wide experience delivery across products and touchpoints. You will partner with cross-functional teams, own the journey management practice, and lead the Member 360 data strategy. The role requires 12+ years in CX/journey strategy, healthcare operations familiarity, and hands-on translation of business needs into UX requirements. #J-18808-Ljbffr Lumeris
Vacancy posted more than 2 months ago
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