Call Center Representative

Job Description

Job Description

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who thrives in a fast-paced, results-oriented environment. In this role, you’ll connect with warm leads through inbound and outbound calls, build strong relationships, and guide prospects toward taking action. This is an entry-level job and is perfect for someone who wants to get their foot in the door into the automotive industry. Training is provided! Do you enjoy helping people? Do you want to start on the path to your career? If you enjoy engaging with people, overcoming objections, and closing opportunities, this is a great fit for you.

Responsibilities:

• Engage with warm leads through inbound and outbound calls
• Build rapport quickly and identify customer needs
• Clearly present products and services with confidence and enthusiasm
• Guide prospects through the sales process and help move them toward a decision
• Handle objections effectively and turn conversations into conversions
• Accurately document interactions and follow up as needed
• Consistently meet or exceed individual and team sales targets

Qualifications:

• Excellent teammate with a collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Valid driver’s license
• Strong communication and persuasive selling skills
• Confidence in handling objections and closing conversations
• Goal-oriented mindset with a drive to succeed
• Ability to multitask and stay organized in a high-volume environment
• Previous sales or call center experience is a plus, but not required
• Valid driver’s license

What We Offer:

• Health, Dental, and Vision offered after 90 days
• 401k provided by Empower
• FSA offered
• Competitive base pay + performance-based incentives
• Full-time, stable employment
• Paid training with ongoing coaching to help you succeed
• Clear growth path and advancement opportunities
• High-energy, supportive team environment
• Life Insurance provided for and paid by Cardinale Automotive Group.

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring, and understanding. After forty years of success, we're proud to call ourselves one of the nation's top-performing dealer groups.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.