CUSTOMER SERVICE REP II (MOB)

Customer Service Rep II (MOB)

Medical Office Building (MOB) - Oklahoma City, OK 73114

Overview

Position Type: Full Time Job Shift: Days

Description

CSR II (Front Desk) is responsible for welcoming patients to McBride. Initiates the registration process for services and updates patient data. Captures patient signatures on all appropriate forms. Acts as a liaison for patients to and from the departments and locations.

CSR II (POD- Physician Office Department) assists patients with checking in and out for Physician office visits. Determines patient financial responsibility, requests, accepts and posts payments for the office visit. Assists patients with scheduling appointments for follow up visits.

Qualifications

Minimum Qualifications:

High School diploma or GED. Ability to read, write, and comprehend documents and policy/procedure manuals. Ability to effectively present information in one-on-one and group situations. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. To perform this job successfully, an individual must have intermediate computer skills in Microsoft Office and other database systems.

Preferred Qualifications:

One or more years of related medical office experience or customer service experience.

McBride Orthopedic Hospital