Lounge & Banquet Server/Waitstaff

Job Description

Job Description

Description:

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Lounge and Banquet Server/Waitstaff!

About this Location:

This position is located at the Embassy Suites by Hilton in Temecula CA . We are in the heart of Southern California’s beautiful Temecula Valley, known for its award-winning wineries, vibrant Old Town, and strong sense of community. Our hotel sits just minutes from shopping, dining, entertainment, and outdoor recreation, offering team members the perfect balance between work and lifestyle. Temecula provides 172 room suites that are welcoming, family-friendly environment with easy access to major freeways for easy commute.

Why do we need you?

The Lounge and Banquet Server/Waitstaff plays a key role in delivering memorable guest experiences by providing attentive, efficient, and courteous service during banquet events and functions. This position supports the Food & Beverage team in executing events to brand standards while ensuring every guest feels welcome and valued.

As our banquet and event business continues to grow, especially during peak seasons—we rely on dedicated team members to help us deliver seamless, high-quality service for weddings, corporate meetings, and special events. Your role is essential in ensuring that every event runs smoothly, guests feel genuinely cared for, and our property continues to uphold the high standards associated with the Embassy Suites and Windsor Hospitality brands. With your support, we can create memorable experiences that keep our guests returning and recommending us to others.

What will you do:

· Set up banquet and meeting spaces according to event orders, including tables, linens, glassware, and décor in alignment with brand standards

· Provide warm, professional, and engaging service to all guests throughout each event

· Serve food and beverages in a timely and efficient manner, following proper service etiquette

· Anticipate guest needs and respond promptly to requests or concerns

· Maintain cleanliness and organization of banquet areas before, during, and after events

· Clear and reset tables quickly and efficiently to ensure smooth event flow

· Assist with event breakdown and proper storage of equipment and supplies

· Communicate effectively with kitchen staff, supervisors, and fellow team members

· Follow all company policies, safety procedures, and health regulations

· Uphold Windsor Hospitality’s commitment to excellence and guest satisfaction

Skills and abilities you bring:

· Previous banquet or restaurant serving experience preferred, but not required

· Strong interpersonal and guest service skills

· Ability to work in a fast-paced, team-oriented environment

· Flexible availability, including evenings, weekends, and holidays

· Ability to stand and walk for extended periods and lift up to 40 lbs

· Food Handler Certification required (or ability to obtain upon hire)

· Guest-focused mindset with a passion for hospitality

· Strong attention to detail and organizational skills

· Ability to multitask and remain composed under pressure

· Reliable, punctual, and professional in appearance and demeanor

· Team player with a positive attitude

Physical Demands: Medium work. Exerting up to 10 to 50 pounds of force occasionally. Requires walking or standing to a significant degree, and or requires working at a production rate pace entailing the constant pushing and or pulling of materials even though the weight of those materials is negligible. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

What we offer:

Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment:

· Medical, Dental, Vision, Life and Disability Insurance

If eligible, enjoy access to quality healthcare plans to stay healthy and protected.

· Flexible Spending Account (FSA)
Pre-tax savings for healthcare and dependent care expenses.

· 401(k) & Roth 401(k) Plans
Plan for your future with employer-supported retirement options.

· Employee Assistance Program (EAP)
Confidential support services for personal and professional well-being.

· Career Growth Opportunities
We promote from within and invest in your long-term success.

· Paid Time Off (PTO)
Take time to relax, recharge, and explore life outside of work.

· Paid Sick Leave
Supportive sick time policy to care for your health when you need it.

· Exclusive Employee Hotel Discounts

Take advantage of special rates for hotels in our brand portfolio—just for our team members and their family & friends.

· Enjoy complimentary On-Shift Meals (participating hotels)
Enjoy a free, delicious meal provided by the hotel during each scheduled shift.

· Recognition & Rewards Program

Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.

Schedule & Hours:

This position is a Seasonal position that could potentially become Full-Time and the role follows a rotating schedule (Monday-Sunday). The ability to work any scheduled day of the week and time of day, including holidays, based on business needs is required.

Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.