Assistant Store Manager

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

be your best self

At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Purpose of Job:

The Assistant Store Manager performs sales and customer service in an effective and efficient manner. To sell products in a profitable manner, representing Interstate All Battery to customers and the public. To perform management activities in the absence or at the direction of the Store Manager.


Job Components:

• Actively sell products and services by consulting with retail and commercial customers to identify needs and recommend solutions.
• Test, diagnose, and troubleshoot battery and electrical system issues; perform installations as needed.
• Support daily store operations, including scheduling, task delegation, and execution of company policies and procedures.
• Assist in managing store performance, including monitoring sales, margins, and key metrics.
• Provide excellent customer service and assist with counter sales and issue resolution.
• Maintain inventory levels, coordinate ordering, and oversee product deliveries and shipments.
• Prepare and assist with daily reports, including cash handling, deposits, reconciliations, and accounts receivable collections.
• Stock shelves, set displays, and ensure proper merchandising standards are maintained.
• Maintain store cleanliness and organization, including participation in cleaning of sales floor, stockroom, and exterior areas.
• Ensure compliance with safety standards and promote safe work practices.
• Support hiring, onboarding, and training of staff.
• Assume leadership responsibilities in the absence of the Store Manager, including opening/closing the store and supervising team members.
• Follow / fulfill all driver program requirements, as specified by the manager

Qualifications:

• High school diploma or equivalent required ; college degree in business or a related field preferred.
• 2+ years of retail, automotive, or customer service experience; prior supervisory or key holder experience preferred.
• Strong interpersonal, communication, and presentation skills, with the ability to effectively engage retail and commercial customers.
• Excellent listening, negotiation, and customer service skills.
• Strong organizational, analytical, and problem-solving abilities.
• Demonstrated leadership skills, including planning, organizing, directing, coordinating, and supporting team performance.
• Experience supporting sales initiatives and contributing to sales and marketing strategies in a retail or commercial environment preferred.
• Proficient in Microsoft Office applications, including Outlook and Excel.
• Comfortable using standard business and retail tools, including computers, POS systems, and calculators.
• Ability to operate a motor vehicle and clean driving record.
• Ability to lift and move heavy products (typically 40-70 lbs) and perform physical tasks such as stocking, cleaning, and installations.
• Flexible availability, including evenings, weekends, and holidays as needed.

Scope Data:

• Reports to the Store Manager and is required to interact with other sales floor employees, customers and prospects, delivery recipients, and other people who would be common to a retail environment.
• Responsible for management of Store Associates.
• Handles financial transactions and cash; responsible for some store paperwork.
• Operate with integrity and demonstrate a positive attitude.

Work Environment:

• Work is performed primarily in a retail store setting, however, frequently exposed to dirt and dust, fumes, temperature extremes, dampness, and battery acid.
• Position requires sitting, standing, walking, bending, twisting, reaching, stooping, climbing, kneeling, and lifting and carrying.
• Be able to regularly lift and/or move up to 50 lbs, without assistance and occasionally lifting up to 75lbs.
• Work involves some irregularities and difficulties, repetitive and varied tasks, and possible delivery driving duties.
• Stress associated with workplace pressure and the retail environment.
• Occasional travel for work meetings or events is required.
• Exposed to hazards of the road when driving.
• Overtime as required.

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.