Social Media Specialist

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.

Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists.

We’re searching for our next Social Media Specialist to work with our teams across federal, state, and local government client accounts. This is a hybrid role requiring the ability to travel onsite to the client's office in the D.C. metro area up to one day per week.

Job Location(s): This is a hybrid role. This position requires the ability to travel onsite to the client’s office in Rockville, MD up to one day per week.

The Team

We are a team of digital media communications strategists and specialists working together to provide our clients with social media management, content writing, social listening, metrics reporting, digital engagement strategies, and training.

As a Social Media Specialist, you will:

• Support the Social Media Lead in the day-to-day management of client social media channels, including scheduling and publishing content using approved tools
• Research, write, and edit engaging social media copy and content across platforms, ensuring adherence to brand voice, plain language, and Section 508 accessibility standards
• Assist in monitoring social media channels and compiling social listening data on conversations, trends, and sentiment
• Support social media event coverage, such as Twitter chats, Facebook Live events, and other real-time engagement opportunities
• Create and schedule content using UTM links and platform scheduling tools to support campaign tracking
• Upload and caption videos to client YouTube channels and other video platforms as needed
• Assist with the development of graphics and templates for use in social media posts, working with creative team members
• Track and compile performance metrics and support the preparation of monthly reporting and recommendations
• Provide backup coverage for posting and community management as needed
• Assist in the development of content calendars and campaign materials for national observances and key events
• Thrive in a fast-paced environment, and adapt quickly to changing priorities and tasks on a day-to-day basis

Required qualifications:

• 3+ years of experience in social media platform management and content development
• 3+ years of experience writing and editing social media content across platforms
• 3+ years of experience with social media platform management, content development, analytics and listening tools
• US citizenship is required by the contract

Preferred qualifications:

• Bachelor's degree in marketing, communications, or a related field
• 2+ years of experience at an advertising or consulting agency
• Experience working in highly regulated industries or with government agencies to build social media communications plans
• Experience developing public health plans and strategies

Professional skills:

• Demonstrated experience integrating creative, data/analytics, and/or other client services teams to develop fully integrated, insight-driven campaigns
• Experience developing social media and communications plans and presenting to leadership teams
• Detail oriented with the ability to work in a fast-paced environment and manage multiple projects, deadlines, and priorities
• Strong writing skills
• Strong proficiency in PowerPoint and Microsoft Word
• Comfortable working with remote teams
• Ability to work independently, seek help as needed and contribute to team and company culture

Please note: This role is contingent upon a contract award.

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Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact View email address on aiapply.co for assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email View email address on aiapply.co and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at View email address on aiapply.co . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$61,232.00 - $104,094.00Maryland Remote Office (MD99)