Vice President of Facility Operations

Overview

Company Overview: Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.

Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.

Job Summary

Position title: Vice President of Facility Operations

Reporting to : Chief Operational Officer

Job Summary: Essen Health Care is seeking a seasoned Vice President of Facility Operations to provide executive leadership over all facility-related operations across its outpatient and clinical footprint. This role is responsible for ensuring safe, compliant, efficient, and patient-ready facilities that support high-quality care delivery, organizational growth, and operational excellence.

The VP will oversee facility maintenance, life-safety systems, space planning, capital projects, vendor management, and regulatory readiness across all sites. This leader will partner closely with clinical, operational, and executive stakeholders to ensure facilities are optimized for performance, safety, and scalability.

Responsibilities

Facility Operations & Infrastructure

• Provide executive oversight of all facility operations across multiple outpatient and clinical sites
• Ensure facilities are safe, functional, clean, and fully operational at all times
• Oversee preventive maintenance programs for building systems, including HVAC, electrical, plumbing, fire/life safety, and medical gas systems
• Standardize facility operating procedures and response protocols across all locations

Regulatory Compliance & Safety

• Ensure compliance with all applicable regulations and standards, including:
• The Joint Commission (TJC)
• OSHA
• Department of Health (DOH)
• Local, state, and federal facility and life-safety requirements
• Maintain continuous survey and inspection readiness
• Lead facility-related audits, inspections, and corrective action plans
• Partner with Compliance and Safety teams on risk mitigation and incident response

Capital Projects & Space Planning

• Lead facility capital planning, renovations, expansions, and site build-outs
• Partner with Real Estate, Construction, and external vendors on new site development and leasehold improvements
• Oversee space planning to ensure efficient clinical and operational workflows
• Manage project timelines, budgets, and vendor performance

Vendor & Contract Management

• Oversee all facility-related vendors, including maintenance, security, cleaning, waste management, and construction partners
• Negotiate and manage service contracts to ensure quality, cost control, and service-level adherence
• Evaluate vendor performance and implement continuous improvement initiatives

Financial & Budget Management

• Own facility operations budgets, including operating expenses and capital expenditures
• Partner with Finance on forecasting, cost controls, and ROI analysis for facility investments
• Identify cost-saving opportunities without compromising safety or quality
• Ensure appropriate resource allocation aligned with organizational growth

Emergency Preparedness & Business Continuity

• Develop and maintain emergency preparedness, disaster response, and business continuity plans
• Lead facility response during emergencies, outages, or adverse events
• Coordinate with clinical, IT, and operations teams to minimize service disruptions

Leadership & Team Development

• Build, lead, and mentor a high-performing facility operations leadership team
• Establish clear accountability, performance metrics, and development plans
• Foster a culture of safety, responsiveness, and operational excellence
• Partner with HR and Talent Acquisition on workforce planning and succession strategy

Qualifications

Required Qualifications

• Bachelor's degree required; Master's degree (MBA, MHA, Engineering, or related field) preferred
• 10+ years of progressive experience in healthcare facility operations or large-scale facilities management
• Proven experience leading multi-site healthcare or clinical facilities
• Strong knowledge of healthcare regulatory, safety, and life-safety standards
• Demonstrated experience managing capital projects and large operating budgets
• Excellent leadership, communication, and cross-functional collaboration skills

Preferred Qualifications

• Experience in large outpatient or ambulatory healthcare networks
• Familiarity with The Joint Commission and Department of Health surveys
• Experience supporting rapid growth or multi-site expansion
• Bilingual (Spanish preferred)

Equal Opportunity Employer