Powersports Sales Associate (Moto United - Draper)

Job Description

Job Description

The sales associate is responsible for the sale of new and used powersports units. The initial impression that they create is the impression that the customer will have of the entire dealership. The position requires an individual with excellent personal relation skills, product knowledge, and sales ability in following the dealership sales system. An outgoing, pleasant demeanor is also fundamental element for success.

Key Responsibilities:

• Acquire and maintain product knowledge of all vehicles sold at the dealership and have the ability to explain all features, functions, and benefits to customers.
• Must acquire and maintain product knowledge of competition’s features and functions and be able to explain why the products we sell are superior. 
• The associate will ensure proper and timely greeting of customers entering the dealership.
• Complete all paperwork in a timely manner as defined by dealership policy.
• Associates must accurately fill out the daily traffic log within the Customer Relationship Management(CRM) system.
• They must effectively follow up with “be back” customers in the CRM
• Thank you cards must be filled out and mailed for each customer who purchases a unit.
• Buyers orders are to be filled out for all desked deals and must be accounted for at the end of the day.
• Associates are responsible for ensuring that the showroom is neat and all units are cleaned. This is an ongoing process, and units should be wiped down whenever there is a lull in activity.
• Associates are to ensure that all vehicles on the showroom floor have drive out tags installed on them.
• It is the responsibility of the sales department, and associates specifically, to make sure that the customer lounge area is neat and that the brochure area is neat and well stocked.
• Associates must completely understand all steps of the sales process and ensure its use with prospects.
• The associate is expected to maintain a professional appearance, adhering to the dealership dress code, and by being well groomed.
• When an associate makes a sale, they are to arrange delivery with the service department and make delivery to the customer personally. As part of the delivery process they should introduce the customer to the service department personnel.
• A few days to a week after delivery, the associate will follow up with the customer to check on their satisfaction and inquire if they know anyone who may be interested in making a purchase.

Qualifications:

• Strong customer service and communication skills.
• Experience with Lightspeed or similar point-of-sale software, or the ability to learn new systems quickly.
• Comprehensive knowledge of Powersports brands such as Polaris, Indian, BRP, and Triumph.
• Powersports industry sales experience preferred but not required.
• Works well in a team-driven environment where knowledge sharing, mutual support, and customer satisfaction are the top priorities.

Requirements:

• Valid driver’s license with a clean driving record.
• Experience operating both manual and automatic vehicles.
• Ability to lift 50 lbs. and perform physical tasks such as bending, twisting, pushing, and pulling.

Job Details:

• Job Type: Full-Time
  
• Compensation: Commission (DOE)
• Work Location: Onsite, no remote work available

Benefits:

• Competitive medical, dental and vision insurance rates
• Paid Time Off
  
• 401K Plan
• Employee discounts on machines/boats, parts and service