Business Analyst Senior - Data, Modeling & Analytics

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analyst Senior within PNC's Data, Modeling & Analytics Data, Solutions & Delivery organization, you will be based in Pittsburgh, PA, Columbus, OH, Wilmington, DE or Tysons Corner, VA. The Demand Management Analyst II supports intake governance, portfolio planning, capacity management, prioritization, and delivery coordination across multiple technology and business initiatives. This role serves as a key liaison between requestors, product owners, delivery teams, and leadership to ensure work is properly evaluated, prioritized, funded, staffed, and tracked through completion. Key Responsibilities Facilitate intake and assessment of new work requests. Support prioritization and portfolio governance processes. Update JIRA, Confluence, and BI reports. Facilitate Quarterly PI Planning sessions. Maintain capacity plans, resource forecasts, and staffing projections. Track portfolio health, risks, dependencies, and delivery metrics. Support financial planning, investment reviews, and funding requests. Prepare executive reporting and governance materials. Coordinate communication across business and technology stakeholders. Identify opportunities for process improvement and standardization. Direct research, discovery, collection, and interpretation of business requirements, and participate in the development and review of processes and procedures, workflow analytics, and reporting. Provide consultation to clients on business designs, problem solving and business analysis to support project management. Develop and maintain all applicable policy and procedure documentation. Independently obtain and identify the business requirements needed to carry out and improve applicable business processes. Provide expertise and problem‑solving for clients and technology teams throughout the business analysis process. Translate business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. Communicate with stakeholders and technology teams on moderately complex business requirements, provide gap analysis and facilitate future business process modeling for clients. Preferred Skills & Experience Bachelor's degree in Business, Finance, Technology, Information Systems, or related field. 3+ years supporting portfolio, demand, delivery, or project management functions. Power BI – Intermediate/Advanced. Power Query – Intermediate/Advanced. Excel – Intermediate. JIRA – Beginner/Intermediate. Clarizen – Beginner. Experience with Agile delivery organizations preferred. Additional Competencies Business Needs, Business Processes, Capacity Planning, Data Analytics, Decision Making, Executive Communications, Financial Analysis, Management Reporting, Prioritization, Resource Management, Stakeholder Management, Waterfall Model. Analytical Thinking, Business Assessment, Consulting, Effectiveness Measurement, Information Capture, Modeling (Data, Process, Events, Objects), Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product. Business Knowledge. Education & Certifications Bachelor’s degree required. No certification or license required. Compensation Base Salary: $52,500.00 – $105,000.00 (varies by location and experience). Incentive eligible based on company and individual performance. Benefits Medical, prescription drug, dental, and vision coverage. Health Savings Account feature. Life insurance for employee and spouse/child. Short and long‑term disability protection. 401(k) with company match, pension, and stock purchase plans. Dependent care reimbursement and backup child/elder care. Adoption, surrogacy, and doula reimbursement. Educational assistance, including fully paid select programs. Paid time off: maternity/parental leave, holidays, occasional absence days, vacation days (15–25 per year). Robust wellness program with financial incentives. Equal Employment Opportunity Statement PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to the requirements of FDIA, SAFE Act, and FINRA regulations. California residents are subject to the California Consumer Privacy Act. Disability Accommodations If an accommodation is required to participate in the application process, please contact View email address on click.appcast.io or call View phone number on click.appcast.io and say "Workday". We will keep all information confidential and provide reasonable accommodations as required by law. #J-18808-Ljbffr