Quoting and Invoice Management Associate

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The Opportunity:

As a Quoting and Invoice Management Associate at Flexport, you will be responsible for the precise and efficient handling of freight quotes and invoices, ensuring seamless communication and collaboration with both internal teams and external partners. You will be a key contributor to the smooth operations of our logistics services, enabling Flexport to deliver exceptional customer experiences.

You will:

Billing Management:

• Conduct thorough audits of invoices to ensure accuracy and adherence to pricing agreements, resolving any discrepancies in a timely manner.
• Verify and process credits to clients, in compliance with established procedures and contractual agreements. Collaborate with various internal teams, including sales, operations, and carriers, to obtain the necessary information to create timely credits.
• Work closely with finance and accounting teams to ensure seamless and timely payment processing for invoices and resolve any payment-related issues.
Maintain organized records of all invoices, credits, payments, and related documentation for internal tracking and audit purposes.

Communication and Collaboration:

• Liaise with various stakeholders, including clients and internal teams, to gather necessary information and facilitate smooth invoicing processes.
• Communicate effectively with clients to address their inquiries related to invoices, credits and billing matters, providing exceptional customer service at all times.
Collaborate with cross-functional teams to streamline and enhance quoting and invoicing processes, identifying areas for improvement and implementing efficient solutions.

You should have:

• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field preferred.
• Proven experience in fulfillment, logistics, or related industries, with a strong understanding of quoting and invoicing processes.
• Strong attention to detail and ability to work accurately under time constraints.
• Excellent communication and interpersonal skills to interact with diverse stakeholders.
• Proficient in using technology and software relevant to quoting and invoicing management.
• Problem-solving mindset and ability to adapt to changing industry dynamics.
• Strong organizational skills to manage multiple tasks and priorities effectively.

Company Overview:

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make it easy and accessible for everyone. We're shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we're experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Join Flexport's dynamic team as a Quoting and Invoice Management Associate and contribute to revolutionizing the world of global logistics. Help businesses thrive and grow through efficient and reliable freight forwarding services.

Worried about not having any freight forwarding experience?

• Don't be! We're building the first Operating System for Global Trade. That's why it's incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
• What's freight forwarding and why does it matter? Listen to Ryan, our CEO explain what freight forwarding is and why improving global trade can help to connect the world and break down economic barriers in this Fast Company Freethink Original Series video.
• We know this industry is complex. That's why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

The US base salary range for this full-time position: (exclusive of bonus, equity and benefits.)