Guest Service Agent

Franklin Hyatt House

Las Vegas, NV

Job Description
Job Description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned

What we are looking for:
0 – 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better

Apply

Vacancy posted a month ago

Similar jobs that could be interesting for youBased on the Guest Service Agent in Las Vegas, NV vacancy

Guest Service Agent
$16 - $18 per hour
...Guest Service Agent / Front Desk Agent TownePlace Suites by Marriott Las Vegas Stadium District Wage: $16.00 - $18.00/hr BOE Be the Friendly Face Our Guests Remember! Do you have a genuine warmth and helpful nature? Do you enjoy making people feel welcome...
Suggested
Daily paid
Local area
Flexible hours
Afternoon shift
Tharaldson Hospitality
Las Vegas, NV
5 days ago
Guest Services Agent
...Convention Center, our hotel is dedicated to delivering exceptional guest experience through teamwork and hospitality. If you are ready... ...Program Referral Program Your Role As a Guest Services Agent, you'll be the welcoming face of the hotel, ensuring smooth check...
Suggested
Daily paid
Local area
Resolute Road Hospitality
Las Vegas, NV
5 days ago
Guest Service Agent
...Responsible for all duties surrounding the front desk in support of guest satisfaction while maintaining the company's policies and core... ...about the property and city, upselling the property's enhanced services, all while proactively anticipating the guest's needs...
Suggested
Sahara Las Vegas
Las Vegas, NV
5 days ago
PT Guest Service Agent
...Guest Service Agent Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in...
Suggested
Local area
Worldwide
Signia by Hilton Orlando Bonnet Creek
Las Vegas, NV
4 days ago
Guest Service Agent - Full Time
...this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Guest Service Agent - Full Time Las Vegas, NV, US Position Title: Guest Service Agent Reports To: Front Desk Supervisor Department: Front...
Suggested
Full time
Work at office
Shift work
Weekend work
The Resort at Summerlin
Las Vegas, NV
3 days ago
Guest Services Representative
...details, use computer and general office equipment. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. Kindness, Engagement, Empathy and Positivity)....
Work at office
Mastro's Restaurants
Las Vegas, NV
2 days ago
Guest Experience Concierge - Front Desk
...Fontainebleau Las Vegas is seeking a Front Desk Agent to deliver exceptional guest service, manage check-in/check-out, and respond to inquiries with a welcoming attitude. You will assist guests with requests, coordinate with multiple hotel departments, and promote room...
Flexible hours
Night shift
Fontainbleau
Las Vegas, NV
3 days ago
Guest Experience Concierge
...Bluegreen Vacations Corporation is seeking a Guest Reception Representative to warmly greet visitors, answer calls, and manage guest registrations in the Las Vegas area. You will present a professional image and support Sales, Marketing and Admin teams. You will follow...
Weekend work
Colonial Group
Las Vegas, NV
3 days ago
Guest Experience Concierge
...Highgate Hotels, LP is seeking a Guest Experience Ambassador to deliver outstanding guest service and support Front Office operations. You will manage check-ins/outs, assist with room inventory, and coordinate with Housekeeping and Engineering to ensure a seamless guest...
Highgate Hotels
Las Vegas, NV
4 days ago
Guest Experience Concierge
...Highgate Hotels in Whitney, NV is seeking a Guest Experience Ambassador to deliver exceptional guest service while supporting Front Office operations. You will handle check-ins/outs, upsell Marriott Bonvoy, manage room inventory, and coordinate with Housekeeping and Engineering...
Weekend work
Afternoon shift
Highgate
Las Vegas, NV
4 days ago
Guest Experience Concierge
Talentify in Las Vegas is seeking a Guest Services Call Center Agent to assist guests with requests and deliver a 5 Star/5 Diamond service standard. You will answer inbound calls, process dispatches, and support Front Desk, Housekeeping, and other departments to exceed...
Talentify
Las Vegas, NV
2 days ago
Guest Experience Concierge
The D is seeking a Front Desk Agent to deliver exceptional guest service during check-in/out, assist with reservations, and provide information about the property and local attractions. You will greet guests by name, handle payments, and ensure inventory and room readiness...
Work at office
Local area
Weekend work
Afternoon shift
The D
Las Vegas, NV
2 days ago
Guest Service Agent - Front Desk
...Job Description Job Description Guest Service Agent Hotel Front Desk Job Description Category: Koval Lane Hotel Status: Non-Exempt Reports To: Hotel Management Job Description As a Hospitality Ambassador at Ellis Island Hotel, you will play...
Temporary work
Local area
Night shift
Ellis Island Casino, Village Pubs, Mt. Charleston
Las Vegas, NV
3 days ago
Guest Service Representative
...advancement ~ Wellness resources ~401(k) ~401(k) matching ~ Employee discounts At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an...
Casual work
Flexible hours
Afternoon shift
Nothing Bundt Cakes - Las Vegas- Eastern (SE)
Las Vegas, NV
20 days ago
Patient Concierge
About The Role We are currently seeking highly motivated, patient-oriented, front desk staff. This role will report to the Medical Office Manager and will allow us to meet the needs of our patients. At Astrana Health, we strive to redefine the way healthcare is administered...
Work at office
JJX - Medinix Medical Services LLC
Las Vegas, NV
4 days ago
Membership Concierge II
...Membership Concierge II As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our...
Life Time Fitness
Las Vegas, NV
4 days ago
Patient Concierge
$18 - $22 per hour
Patient Concierge We are currently seeking highly motivated, patient-oriented, front desk staff. This role will report to the Medical Office Manager and will allow us to meet the needs of our patients. At Astrana Health, we strive to redefine the way healthcare is administered...
Hourly pay
Work experience placement
Work at office
Monday to Friday
Flexible hours
Prospect Health
Las Vegas, NV
2 days ago
Membership Concierge
...Membership Concierge III The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the...
Life Time Fitness
Las Vegas, NV
2 days ago
Concierge
Job Description Greet residents and provide general assistance to visitors, prospective residents, and families. Answer telephone calls. You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety...
Temporary work
Village Green
Las Vegas, NV
2 days ago
Concierge
...Description Job Description The Concierge is responsible for providing Forbes 5 Star service and be able to proactively anticipate the needs of our Wynn Las Vegas guests. Concierge are committed to providing personalized services of the highest level including...
Local area
All shifts
Flexible hours
Wynn Resorts
Las Vegas, NV
2 days ago
Hiring Event for Housekeepers 10.07 | Apply to RSVP
$7.25 - $16.13 per hour
...MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader... ...missing inventory and supplies to Supervisor Perform weekly guest services cleans as directed Assist in maintaining the cleanliness...
Hourly pay
Weekly pay
Part time
Immediate start
Weekend work
Day shift
MasterCorp
Las Vegas, NV
2 days ago
PT Concierge - PRN
$17.5 per hour
...personnel, marketing, maintenance, and resource files. The Concierge answers telephones, greets guests, and responds to residents' requests and assist in coordination of services to residents. The Concierge assists in providing services to residents, families, and guests....
Daily paid
Full time
Temporary work
Part time
Relief
Work at office
Immediate start
Grace Management
Las Vegas, NV
5 days ago
Houseperson
$16 per hour
..., storage spaces, and administrative areas to ensure a pleasant guest experience. This role supports the housekeeping team by delivering... ...Functions and Duties:Provide professional and courteous service at all times.Clean and maintain all public areas, storage areas,...
Flexible hours
Afternoon shift
Stonebridge Companies
Las Vegas, NV
4 days ago
Houseperson
$15 - $16 per hour
...401k, Profit Sharing)Paid vacationSummary:Cleans rooms and public areas in hotel, stock housekeeper carts with supplies and fulfill guest requestsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The...
Part time
Shift work
Tharaldson Hospitality Management
Las Vegas, NV
5 days ago
Houseperson-Housekeeping
...stamina, proper mental attitude while dealing effectively with guests, management, and team members. Be able to work under pressure and... ...and assist housekeepersClean and maintain vending area and service areaProvide linen supplies for housekeepers and stock closetsDeliver...
Shift work
Tuscany Suites and Casino
Las Vegas, NV
4 days ago
Chief Housekeeper
...: Overall responsibility of delivering high quality, efficient, individualized and technically excellent butler and cleaning services in guest suites, public areas and back of house in accordance with Company Policies, strictly upholding any Public Health standards and...
Work at office
Immediate start
Silversea
Las Vegas, NV
7 hours ago
Storage Facility Housekeeper
...BONUS! Are you organized and proactive? Do you have an eye for detail? Facility Housekeepers set the stage for U-Haul's exceptional service by keeping the U-Haul facility clean and inviting. Start your career at U-Haul and join an exceptional, supportive team. U-Haul...
Start working today
Local area
U-Haul
North Las Vegas, NV
4 days ago
Housekeeper (Part Time)
$12 per hour
...Overview Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as...
Part time
Local area
Healthcare Services Group
Las Vegas, NV
5 days ago
Housekeeper
$15 - $17.5 per hour
...folds, marks or carries linens Cleans rooms in accordance to specific brand and company minutes per room standard Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company and franchise standards including but not limited...
Daily paid
Flexible hours
Tharaldson Hospitality Management
Las Vegas, NV
1 day ago
Housekeeper
...national nonprofit organization providing housing and personal care services to individuals with physical disabilities, seniors and veterans... ...a clean and safe environment for building residents, their guests, employees, and other visitors to the site. Appropriately clean...
Full time
Work experience placement
Accessible Space
Las Vegas, NV
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!