Automotive Sales BDC Agent

Job Title: Automotive Sales BDC Agent (Call Center Focused) Job Type: Full-time Pay: $50,000 – $80,000 per year (hourly base + performance-based bonuses) Work Location: On-site | One Location Who We Are Marcotte Ford is a family-owned, single-point dealership that believes consistent follow-up and strong communication drive sales success. Our BDC is a key part of our sales operation, working hand-in-hand with our sales team to create quality opportunities and a great customer experience. We value teamwork, accountability, and long-term growth in a supportive, professional environment. Position Overview As a Sales BDC Agent , your primary focus is generating showroom traffic and sales opportunities. This is a phone- and internet-based sales role where success is measured by appointments set, shown, and sold. If you enjoy sales, follow-up, and seeing your effort directly impact your income, this role offers strong earning potential. What You’ll Do Handle inbound and outbound sales-focused calls Respond promptly to internet leads, texts, and emails related to vehicle sales Make outbound follow-up calls to new and unsold prospects Set, confirm, and re-confirm sales appointments Use proven call scripts and sales processes Build rapport and identify customer needs to drive appointments Accurately document all customer activity in the CRM Work closely with the sales team to ensure strong appointment handoffs Contribute to meeting sales goals for calls, appointments, and show rates Schedule 8-hour shifts 5 days per week Saturday availability required What We’re Looking For 1 year of customer service or sales experience (preferred) Call center or automotive sales experience is a plus Confident, professional phone skills Strong follow-up and organizational habits Goal-oriented while remaining team-focused Coachable and open to feedback Basic computer and CRM proficiency Valid Driver’s License with a clean driving record required What We Offer $50,000–$80,000 annual earning potential Hourly base pay plus performance-based bonuses 401(k) with Match Health, Dental, Vision & Group Life Insurance Additional Voluntary Life Insurance, LTD & Accident Insurance Paid Time Off Paid Holidays Milestone Anniversaries are recognized & celebrated Employee Discounts Paid training and ongoing coaching A supportive, family-style dealership culture Opportunity to grow within the sales department #J-18808-Ljbffr Marcotte Ford Sales Inc