Technical Program Manager

Overview At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’re and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra. What We’re Looking For Technical Program Manager, Senior Technical and Solutions Senior Program Manager responsible for leading an agile cross‑functional team of Systems, HW/SW Engineers, Test Engineers, Operations, Quality, Service, etc. from initial concept to deployment. Meets complex program goals for product performance, quality goals, regulatory compliance requirements, cost, schedule and development budget. Also responsible for working with Product Management, Marketing, and Customer Experience Designers to execute the product vision; ensure technical delivery milestones align with the business case and product requirements. Given our multitude of design and development partners, leads negotiations involving Business Development and Legal. Responsibilities Drive the execution of program initiatives, applying AI, automation, and data analytics to solve complex business problems and deliver measurable value. Drive execution of solutions inclusive of concept definition, requirements validation, architecture specification, and governance compliance to our Application Lifecycle Management framework. Translate customer problems into solution requirements. Lead system integration planning, release management, and planning for demonstrations, proof of concepts and pilots. Lead creation of cross‑functional workstreams and drive execution for sales enablement, development and deployment. Build relationships and work across all relevant areas of the solution business including Sales, Services, IT, Finance, Marketing, Product, Supply Chain, Engineering, and Support. Define proof of value and customer’s return on investment with business. Organize and present business, technical and program reviews/status to Senior Leadership using digital media, dashboards and JIRA agile project‑management tools. Execute to program plan and budgets for multiple, large projects. Recommend corrective actions and implement changes. Identify and mitigate risks; develop and implement risk mitigation plans. Ensure alignment from key leaders of milestone achievement before moving the program forward. Motivate a project team to ensure solutions are reliable and of quality in a highly collaborative fashion. See cross‑functional impacts of decisions and project plans and execution. Balance scope, schedule and budget considerations to adjust the project with minimal impact to the business. Understand the business objectives of the program and assume personal accountability for success of the program against those objectives. Assist with coordination of deliverables and project assets to assist the project team. Remove impediments and address obstacles or issues that are moderate to significant in severity and escalates complex issues to management. Engage additional resources as needed to address obstacles or delays. Adjust the plan per management guidelines as delays or obstacles are experienced. Demonstrate intermediate understanding of development processes and product launch scope and activities. Operate with high autonomy to drive program success. Proactively identify critical roadblocks, design mitigation strategies, and provide executive leadership with data‑driven recommendations for strategic pivots. Drive the ideation, development, and execution of cost reduction strategies across the business. Utilize AI‑powered reporting and business intelligence tools to generate actionable insights and support data‑driven decision‑making. Qualifications Minimum Education: BS Electrical Engineering, Computer Science, IT, or Information Systems; MS preferred. Minimum Work Experience (years): 5‑8 years in roles demonstrating a blend of Engineering and Program Management; Scrum Master experience for products in a fast‑paced environment a plus. Key Skills and Competencies Intermediate to advanced leadership and analytical skills. Intermediate to advanced written and oral communication skills. Solid critical thinking and questioning skills. Experience leading medium cross‑functional teams. Self‑motivated, results‑driven, manages risks, and thrives in an environment of uncertainty and continuous innovation. Experienced team builder, great at collaboration and managing resources; proven interpersonal skills. Experience working independently and as part of a team to solve difficult technical, quality, cost, and schedule challenges; well versed in risk management practices. Experience in Cost Reduction ideations and executions. Experience with AI‑powered reporting or business intelligence tools. Cost management. Tools and Processes Familiarity MS 365 Jira Claude Gemini SDLC Agile Confluence Equal Opportunity Employer Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at View email address on click.appcast.io. Know Your Rights: Conozca sus Derechos: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at View email address on click.appcast.io. Pay Range Pay Range: $108,960.00 - $163,440.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance‑based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan. Benefits We understand the importance of work‑life balance and wellbeing, which is why we offer flexibility for our teams including hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual company‑wide well‑being day to promote revitalization and success. We also offer a comprehensive benefits program that includes healthcare, wellness, inclusion networks, and continued learning and development offerings, community service days, insurance, compensation, parental leave, employee assistance program and paid time off depending on the country where you work. All positions are eligible for cash incentive programs; long‑term incentive equity awards may also be applicable. #J-18808-Ljbffr