AMA | Medical Assistant Lead
MLee Medical Employment
Position Overview We are seeking a dedicated Medical Assistant Lead to oversee patient and workflow operations at our healthcare site located in the Pacific Northwest region. This role combines hands-on clinical duties with leadership responsibilities, ensuring smooth front and back office functions while maintaining exceptional patient care and customer service standards. Key Responsibilities
All new hires must successfully complete a physical evaluation, drug screening, and background checks prior to employment.
- Maintain a safe and clean work environment, adhering to safety and infection control protocols.
- Supervise clinic operations including staff training, scheduling, and monitoring attendance to meet operational and budget goals.
- Ensure all procedures and tasks are completed accurately, focusing on patient flow and customer satisfaction.
- Provide high-quality customer service while maintaining patient confidentiality.
- Collect vital signs, patient histories, specimens, and perform basic lab tests as directed by physicians.
- Coordinate patient care and document medical records accurately and promptly.
- Assist with office procedures, equipment sterilization, medication administration, and inventory management.
- Support physicians during examinations and treatments, including administering injections and wound care.
- Operate diagnostic equipment such as EKG machines as needed.
- Explain treatment plans, medications, and physician instructions to patients.
- Schedule patient appointments and coordinate with medical facilities for tests or admissions.
- Manage patient records, insurance information, and financial data to ensure proper reimbursement.
- Handle telephone inquiries and process payments, maintaining accurate financial records.
- Promote continuous quality improvement within the department.
- Adhere to all medical practice policies and procedures.
- At least 1 year of supervisory or lead experience in a healthcare setting.
- Minimum 2 years of healthcare experience, preferably in a clinical environment.
- Strong leadership skills with the ability to motivate and hold a team accountable.
- Proficiency with computer systems, including web-based applications and Microsoft Office suite.
- Excellent interpersonal and communication skills, capable of interacting with diverse groups.
- Strict adherence to confidentiality and knowledge of medical terminology and procedures.
- Experience with electronic health records is required.
- Ability to manage workflow effectively, solve problems, and implement improvements.
- Composure under pressure in fast-paced environments.
- High School diploma or GED required.
- Current Medical Assistant or Certified Nursing Assistant (CNA) certification required or must be obtained within six months of hire.
All new hires must successfully complete a physical evaluation, drug screening, and background checks prior to employment.
Vacancy posted 2 days ago
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