Customer Service Representative - State Farm Agent Team Member

Benefits Life insurance License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development About Our Agency Our agency opened in June 2008 and is a close-knit, high-performing team of five. With a background in agriculture and sales, we bring a strong work ethic and results-driven mindset into the way we serve our customers and support our team. Our office culture is efficient, self-motivated, and built around high standards of service. We take pride in being highly responsive to our customers and continuously looking for ways to better meet their needs. We’re looking for someone who wants to build a long‑term career – someone driven, accountable, and committed to growth. Our goal is to create an environment where team members are supported, successful, and positioned to achieve strong earning potential. Role Description As a Customer Service Representative – State Farm Agent Team Member with Jeff Kolp – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr Jeff Kolp - State Farm Agent