Requisition SLOT TECHNICIAN III - FT

Overview

We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.

Responsibilities

Under the direction of the Slot Technical Supervisor, the candidate applies electrical theory and related knowledge to test, troubleshoot, repair and maintain the slot machines related gaming components and equipment. The Slot Technician III performs scheduled and unscheduled maintenance, software and hardware upgrades on all slot machines in accordance with the manufacturers Operation and Service Guide and department policies and procedures. Duties and responsibilities include:

• Performs all repairs and service requirements necessary for Slot machines components and related gaming equipment
• Supports the installation, configuration, diagnostic testing, and upgrading of all products and associated equipment, in accordance with the manufacturers Operation and Service Guide, and department policies and procedures.
• Performs fault analysis, fault isolation and repair of failures in all slot machines in accordance with the manufacturers Operation and Service Guide, and department policies and procedures.
• Under the direction of the Slot Technical Supervisor must be capable of building test fixtures as required to simulate actual slot machine operating requirements.
• Assists Lead Technician by acting as an Installation/Upgrade Project team member.
• Use available technical publications, and game percentage sheets to analyze game performance and advises management, and Gaming Commission representatives of possible failures resulting in player disputes.
• Ability to prioritize work requirements, meet deadlines, keep superiors informed of progress and needs required.
• Responsible for the On-the-Job training activities of Slot Tech I, Tech II, and Slot Tech Helpers.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Other duties as assigned.

Qualifications

Qualifications include:

• Candidate must have strong electro-mechanical skills and also be familiar with gaming machine repair and maintenance.
• Technically proficient in the operation and repair of gaming machines hardware and software.
• Effectively use manufacturer documents to troubleshoot and repair components i.e. Schematics, Principals of Operations Manuals, and Technical Manuals.
• Candidate must display a constant commitment to excellence regardless of the task or responsibility.

Education and/or Experience: High School diploma GED required, technical training preferred, with a minimum of two (2) years of slot machine repair experience; or the equivalent combination of education and experience. Language Skills: Candidate must be able to read and understand all Seminole Tribe of Florida policies and procedures. Candidate must also be able to communicate effectively with guests in English, specific to position duties and responsibilities. Mathematical Skills: Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities. Certificates, Licenses, and Registrations: Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License. Physical Demands: While performing the duties of this job, the employee is regularly required to; use hands, reach with hands and arms, frequently lift up to 50 pounds, talk and hear. Also required are frequent, standing, walking, stooping, bending, reaching, climbing steps and sitting. Specific vision abilities required by this job include close, distance, color, and peripheral vision.

Work Environment: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. Indian Preference Policy: In accordance with the Civil Rights Act of 1964, Title VII, Part III, Section 703, Exemption of Native Americans and Tribal Ordinance C-109-80 which mandates that preference be given to Indians when hiring, promotions, training and all other aspects of employment. First preference in hiring, training, promoting and all other aspects of employment will be afforded to members of the Seminole Tribe of Florida who meet the minimum job requirements.

Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check, Criminal Background Check.