Lead Server

Job Description

Job Description

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say: I AM AN ALLY • I AM A FRIEND • I AM A GIVER Lead Server Touchmark in the West Hills is looking for a caring, outgoing person to join our Dining Services team as a Lead Server. If you are looking for an opportunity to put your super-star serving and leading skills to use, we invite you to join the team at Portland, OR’s leading full-service retirement community. As a Lead Server in our dining room, you will enrich lives every day by creating a friendly and inviting dining experience for Touchmark residents and guests. You will oversee the Front of House staff and meal service when the supervisor or manager are not present. Your duties will include such tasks as training new team members, resolving issues as they come up and reporting back to the manager. You will also greet residents by name, take meal orders and answer questions about the menu, serve meals and beverages, and ensure that the dining room is clean, attractive, and operating smoothly. You may also serve during special events and catered functions that take place at our community. If you enjoy a role that allows you to build relationships and provide awesome customer service, this may be the perfect opportunity for you! Wage: $20.77 – $22.05 per hour DOE We will provide you with: • Thorough training to be successful • Flexibility to accommodate your schedule • An uplifting work environment • A place to grow and learn Qualified candidates must: • Have a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers • Be willing to work occasional weekends and holidays • Be able to lift and carry trays of food and beverages, and stay on your feet for long periods of time • Be able to read, write, and speak English • Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors • Have at least 6 months leading a team • Possess or be willing to obtain a Food Handler’s permit; OLCC permit desired. In addition to a beautiful work environment our employees also enjoy shift meals from our restaurant-style dining rooms; awesome benefits; double time pay on holidays; on demand pay; onsite Health & Fitness Center; company paid Tri-Met Hop Pass; quarterly bonus opportunities; free parking; end of year resident appreciation bonus, resident/team member activities and events. Benefits: Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes: • Paid time off (including holidays) • Health, dental, and vision insurance plans for employees and eligible dependents • Education assistance • Bonus and retirement plans • Health care, dependent care, and commuter Flexible Spending Accounts • On-Demand Pay allows you to access pay as you earn it • Employee Assistance Program • Supplemental insurance options We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply. Check us out at We’re growing. Are you?