Client Lead, Retail Media

Client Lead, Retail Media

The Senior Professional, Client Leadership is a strategic Retail Media Network (RMN) leader responsible for driving revenue growth, deepening client partnerships, and serving as a trusted advisor across Epsilon's data, technology, media, and retail media solutions. This role will act as a subject matter expert on the rapidly evolving retail media landscape, helping clients navigate onsite, offsite, sponsored search, social, CTV, display, and in-store media opportunities to achieve measurable business outcomes.

Working closely with clients, retailers, agency partners, and internal cross-functional teams, you will identify growth opportunities, develop innovative solutions, and translate complex data into actionable recommendations that drive performance. Success in this role requires a combination of strategic thinking, consultative selling, analytical expertise, and a passion for staying ahead of industry trends and emerging technologies.

This is an opportunity to shape retail media strategies for some of the industry's most recognized brands, influence senior decision-makers, and establish yourself as a leader in one of the fastest-growing segments of digital marketing. You will be an integral part of a high-performing team, collaborating across functions to deliver exceptional client outcomes and drive shared success.

Responsibilities:

• Build and maintain a thriving book of business by identifying and closing deals with key decision-makers.
• Serve as a trusted Retail Media Network (RMN) expert, advising clients and internal teams across onsite, offsite, sponsored search, display, social, CTV, and in-store media solutions.
• Forge strategic partnerships that result in significant revenue growth across Epsilon data, technology, media, and retail media offerings.
• Act as a strategic consultant to clients, agency partners, retailers, and internal stakeholders to identify revenue growth opportunities and whitespace across existing and new business relationships.
• Develop customized solutions that solve client challenges and drive measurable business results.
• Translate campaign performance data into actionable recommendations, executive-level insights, and client-facing narratives.
• Masterfully manage client accounts, ensuring seamless communication and exceptional service.
• Lead cross-functional collaboration across Sales, Account Management, Product, Analytics, Ad Operations, and Creative teams to deliver integrated marketing solutions.
• Stay ahead of emerging retail media trends, competitive developments, privacy regulations, and evolving retailer ecosystems to inform client strategies.
• Provide training, education, and best-practice guidance to internal stakeholders and clients.
• Mentor and guide colleagues, fostering a collaborative and high-performing team.
• Embody the company's vision and values in all interactions and initiatives.

Qualifications:

• 4+ years of experience in sales, business development, client leadership, or retail media.
• Proven ability to identify and close deals and develop strategic account plans that drive significant revenue growth.
• Exceptional client relationship management skills with experience building trust among C-level executives and key decision-makers.
• Deep understanding of Retail Media Networks, including onsite, offsite, sponsored search, display, social, CTV, and in-store media solutions.
• Strong knowledge of audience targeting, media planning, campaign activation, measurement, and optimization best practices.
• Strong analytical and problem-solving skills with the ability to develop data-driven strategies and innovative client solutions.
• Advanced proficiency in Excel, PowerPoint, and data analysis, with the ability to create compelling presentations, business cases, performance recaps, and executive-level insights.
• Strong business acumen and financial literacy, with the ability to translate client business needs into actionable growth strategies.
• Self-starter mindset with the ability to prioritize strategic accounts, identify whitespace opportunities, and pursue new logo and vertical growth opportunities.

Why you might stand out from other talent:

• You have a proven track record of leading and inspiring teams to exceed goals and a passion for developing talent.
• You excel at driving cross-functional collaboration, breaking down silos, and increasing account penetration across complex organizations.
• You are recognized as a retail media thought leader and maintain a deep understanding of emerging industry trends, privacy developments, and evolving retailer ecosystems.
• You can synthesize complex data into clear business recommendations and confidently present findings to senior client and agency stakeholders.
• You think strategically, solve complex business challenges, and are passionate about the future of retail media, digital marketing, and emerging technologies.

Additional Information:

When you join Epsilon, we'll create something EPIC together. We're a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Our Culture:
• Life at Epsilon:

Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:

• Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
• Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process. Please reach out to View email address on click.appcast.io to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider qualified applicants with criminal histories for employment in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. #LI-KN1

Compensation Range: USD $80,000.00 - USD $120,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. This role may also be eligible for bonus or incentive compensation. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met.