Project Intern

Business Operations Project Intern, Content Operations (TikTok-Operations-Operations Efficiency) - 2026 Start (BS/MS) Join our Content Operations team and play a vital role in empowering entertainment/sports/publishing creators and partners around the world. We focus on enhancing the experience of creating Professionally Generated Content (PGC) on our platform, driving creativity and innovation in the short‑video space. This role sits within the Operations Efficiency team, which seeks to drive effectiveness and efficiency of Ops programs and management by standardizing best practice, diagnosing and solving global underperformance and supplementing our strategies with external insight & rigour. As a project intern you will engage in impactful short‑term projects, gaining practical skills through on‑the‑job learning in a fast‑paced work environment and developing a deeper understanding of your career interests. Responsibilities Build and drive the Content Operations team's centralized infrastructure (e.g., content programs calendar, recap repositories, OKR/budget guides, etc.) for use across Ops, PGC, and cross‑functional (XFN) teams. Ideate and develop the future roadmap for business enablement through the centralized infrastructure, reviewing usage requirements and operational workflows across the organization. Build functionality and partner with XFN teams to create key operational infrastructure, as well as develop local workflows and standard operating procedures (SOPs) for regular updates of key documents. Review and learn about the operations of the PGC, Ops, and XFN organizations, building critical workflows tied to impact and results. Qualifications Minimum Qualifications: Currently pursuing a bachelor's degree. Proven ability to manage multiple projects simultaneously while maintaining exceptional attention to detail. Strong analytical and problem‑solving skills, with a track record of using data to inform decisions and improve processes. Excellent organizational skills with a demonstrated ability to build, manage, and optimize operational workflows. Strong written and verbal communication skills, with the ability to distill complex processes into clear documentation and SOPs. Preferred Qualifications: Prior internship or project experience in operations, project management, strategy, or business enablement within the tech, media, or entertainment industry. Strong interest in collaborating cross‑functionally across different departments (e.g., product, marketing, content). Deep understanding of the digital content ecosystem, creator economy, and current trends on platforms like TikTok. A proactive, self‑starter mentality with the ability to thrive in a fast‑paced, ambiguous, and rapidly evolving environment. Job Information The hourly rate range for this position in the selected city is $23.75 – $23.75. Benefits Interns have day‑one access to health insurance, life insurance, wellbeing benefits, and more. They receive 10 paid holidays per year and paid sick time (56 hours if hired in the first half of the year, 40 hours if hired in the second half). Interns who are not working 100% remote may also be eligible for a housing allowance. EEO Statement For Los Angeles County (unincorporated) candidates, qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; 3. Exercising sound judgment. #J-18808-Ljbffr