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Senior Contact Center Operations Leader

Insight Global

Insight Global is seeking an experienced Operations Manager to lead day-to-day operations of a large-scale customer care program. You will drive contact center performance, develop frontline leadership, and manage KPIs to deliver a high-quality customer experience. The ideal candidate has hands-on experience in high-volume centers, strong coaching skills, and the ability to coordinate with workforce management, training, and quality teams. #J-18808-Ljbffr Insight Global

Vacancy posted 1 day ago
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