Sr. Software Engineer

Job Description

Job Description

Job Description
Job Title: Jr. Application Support Engineer
Location : Alpharetta, GA
Interview type: L1 Video and L2 - Face to Face
Position Overview:
The Wealth Management Production Management Site Reliability Engineer position is a highly visible/critical role, which will be a team member of technical SMEs managing the stability and optimization of the Wealth Management systems. Scope includes but not limited to, the day-to-day support of the organization s technology related outages, collaboration on technology projects
focused on stability, optimization, business impact analysis, and associated risk-related methodologies. This role will be responsible for overall stability of the Wealth Management Investment Management application platforms, participation on key optimization initiatives, and collaboration with multiple technical teams within . Additionally, partner with WM business units, various levels of management and staff to collect, analyze and make recommendations on optimizing the platform. This position will mainly perform DevOps/SRE role in Java, Unix
SQL technologies technology .
Responsibilities include:
Incident Management -Create and manage necessary process involving incidents
Partner with Ops Control to ensure IT and/or End User communications are handled appropriately
Engage with the development team throughout the life cycle to support Application build for Reliability
Develop software to automate manual operational work
Run, maintain and improve the service against established Service Level Objectives by applying software engineering principles
Responsible for the availability, performance, change (CP) management, monitoring, and capacity management of their services
Troubleshoot priority incidents, conduct blameless post-mortems, and ensure permanent closure of the incidents
Analyze patterns of production incidents, develop permanent remediation plans, and implement automation to prevent future incidents from occurring through software engineering
Manage process related functions around large-scale events such as disaster recovery. Communicate closely with impacted groups to ensure all events are properly managed.
AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.