Leasing Consultant

Job Description

Job Description

Leasing Consultant

Company Overview

Bellaire Multifamily is a dynamic and fast-growing property management company focused on operational excellence, resident satisfaction, and team development. We specialize in managing Class B and Class C multifamily communities, where we bring value through hands-on leadership, tailored service, and strategic reinvestment. We offer competitive compensation, training and development opportunities, and a supportive work environment that empowers employees to succeed.

Position Overview

As a Leasing Consultant, you’ll be at the heart of creating an exceptional experience for both prospective and current residents. This role combines sales, customer service, and property presentation in a fast-paced and rewarding environment. You'll help drive leasing success, support resident satisfaction efforts, and be an integral part of a high-performing on-site team.

Key Responsibilities

Leasing & Marketing

• Show and lease apartments to prospective residents, making them feel welcome and at home from the start.

• Follow up with all prospects within 24 hours to maintain strong engagement.

• Maintain accurate traffic logs and generate leasing reports to support community goals.

• Process applications and assist applicants with questions in accordance with company guidelines.

• Keep online listings and social media posts fresh and up to date.

• Support community events and prepare thoughtful move-in gifts.

• Review rental rates and make recommendations for specials or concessions.

• Collaborate with locators and outside agencies to drive traffic.

Resident & Office Support

• Provide prompt, friendly, and professional service to all residents and guests.

• Assist with preparing renewal leases and supporting resident satisfaction efforts.

• Handle incoming calls and emails with professionalism and a helpful attitude.

• Enter service requests and ensure timely follow-up with residents.

• Support the Assistant Property Manager with rent collection and invoice entry when needed.

Community Presentation

• Inspect model and tour apartments daily to ensure a polished and welcoming appearance.

• Monitor curb appeal and recommend improvements to keep the property looking its best.

• Participate in posting and monitoring signage and marketing materials.

• Offer ideas and help execute resident events and marketing campaigns including flyers, signage, and social media posts.

Required Qualifications

• 1+ years of leasing, sales, or customer service experience.

• Strong communication and interpersonal skills.

• High school diploma or equivalent required; college degree preferred.

• Proficiency in Microsoft Office; experience with RealPage or similar property management software is a plus.

• Flexibility to work weekends and extended hours as needed.

• Ability to walk the property and climb stairs during tours.

Key Competencies

• Sales-minded and driven to meet leasing goals.

• Committed to delivering excellent customer service.

• Highly organized with great attention to follow-up.

• Professional in appearance and communication.

• Collaborative team player with a can-do attitude.

Work Environment & Physical Requirements

• Must be able to walk the property daily, including stairs and outdoor areas.

• Ability to lift up to 25 lbs occasionally.

• Weekend availability required based on leasing traffic and events.