Housekeeper

HousekeeperThe Housekeeper is responsible for the cleanliness and sanitation of common areas and amenities within the community. The Housekeeper provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service.ResponsibilitiesEssential Duties and ResponsibilitiesMaintains cleanliness in common areas such as hallways, lobbies, and elevators.Removes litter, trash, and debris from all areas of the community.Empties trash receptacles, ashtrays, and waste baskets regularly, disposing of waste properly.Vacuums, sweeps, polishes, and mops floors.Straightens furniture in common areas as needed.Dusts and polishes furniture, fixtures, and other surfaces to maintain a neat and tidy appearance.Polishes and cleans windows, glass doors, brass, mirrors, and the like to ensure they are free of smudges and streaks.Cleans and disinfects kitchen areas, including countertops, sinks, and appliances.Restocks supplies such as towel, toilet paper, and soap dispensers as needed.Sanitizes all bathroom bowls, sinks, partitions, and urinals daily and/or as needed.Cleans and organizes clubhouse including restrooms, shower stalls, fitness equipment, storage rooms.Assists with the setup, breakdown, and cleaning of meeting rooms for events.Maintains supply and PPE's inventory and assists supervisor with ordering supplies as needed.Assists with hurricane preparation before, during, and after a storm.Completes necessary checklists and/or work orders as assigned.Reports any equipment that is not working or malfunctioning and unsafe conditions to Management (i.e. lights out, trip hazards, electronic doors, etc.)Maintains a safe and secure work environment throughout the building/property(s).Ensures all safety precautions are followed and proper usage of PPE's while performing duties.Other duties and responsibilities as assigned.QualificationsQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and ExperienceHigh school diploma or equivalency preferred1+ year as a Housekeeper or similar positionKnowledge and understanding of Material Safety Data Sheet (MSDS) requiredSkills and AbilitiesSkilled in operating select mechanical and electrical equipment (i.e. vacuum, mops, leaf blower, pressure washer, etc.)Basic literacy and numeracy skills are required to understand cleaning and safety guidelines.Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organizationAble to work under tight deadlines and use time effectively based on key prioritiesBasic command of computer hardware/software is requiredEffective written and verbal communication skillsExcellent attention to detail.Strong problem-solving skills.Ability to act with integrity, professionalism, and confidentiality.Communicate, receive, and exchange ideas and information by means of spoken and written.Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations.Ability to lift 40 lbs. following appropriate safety procedures.Ability to:work in an upright standing position for long periods of timecrawl in small and tight spaceswork in different environmental working conditions (e.g. heat, cold, wind, rain).walk and climb stairsstoop and bendExtensive use of fingers for typing and visual use of the computer monitor.Handle, grasp, and feel objects and equipment.Reach with hands and arms.Ability to quickly and easily navigate property/buildings is required to meet the job functions.Repeat various motions with wrists, hands, and fingers.Ability to detect auditory and/or visual emergency alarmsAbility to learn on the job.May be required to perform work outdoors during all seasonsAbility to climb ladders and work at heights above ground level.Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.Visual ability correctable to 20/20.Ability to respond verbally in an understandable, professional manner in person and over the telephone.May be required to travel for training sessions off-siteAbility to work extended hours and weekends if needed.EQUAL EMPLOYMENT OPPORTUNITYCastle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.DISCLAIMERThis job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.