Service Advisor

Job-ID: 12114Category: OperationsLocation: Perris, CA, United StatesWorkplace: On-siteSchedule: Full timePosted: 2026-11-05Minimum Salary: $23.00Maximum Salary: $26.00Service AdvisorQualifications5+ years of prior experience as a service writer at an auto or heavy machinery dealership preferredAbility to multi-task, prioritize, and manage time effectivelyAbility to work independentlyAbility to communicate and relate to all levels (inc. most senior) within IAA, client’s organizations, and strategic partners through any available medium (verbal, listening, writing, and presenting)Demonstrate professionalismProblem-solving and analytical skillsAbility to meet strict deadlines under demanding work conditions.Ability to lower repair and maintenance costs.Ability to work with repair and maintenance service providers to assess service needs.Experience as a heavy equipment mechanic a plus.Work both indoors and outdoors year-round, and climb on and off large equipment and trucksTravel upto 25% of timeResponsibilitiesProvide maintenance repair advice on all loaders and equipment.Responsible for coordination of estimates and repairs on all loaders and equipment.Order and maintain remote inventory of essential parts for repair and maintenance.Oversee and audit the maintenance repair logs on all machines to aid in budgeting process for upcoming R&M requirements on a per branch and per machine basis.Research parts pricing and labor estimates.Travel required to branches and meetings on an as needed basis.Analyze and create reports and spreadsheets.Interactions with branch staff, repair shops, and heavy equipment dealerships.Other duties as assigned per business needs.About the organizationAbout the team - Yard OperationsWe conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.About the companyRB Global (NYSE: RBA)RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.