Senior Commercial Relationship Manager

Position Summary Department: Business Banking The Sr. Commercial Relationship Manager role leads high-value, high‑complexity relationships and is accountable for significant revenue generation, portfolio health, and strategic market development. The Senior Relationship Manager serves as a primary advisor to executive leadership at client companies, originates and structures complex credit solutions, and provides leadership across relationship teams and product partners. Essential Duties Drives market strategy and business development; originates new relationships and expands share‑of‑wallet in targeted segments. Lead structuring and negotiation of complex credit solutions, including construction transactions and customized covenant packages as applicable. Set portfolio strategy and risk appetite for assigned relationships; oversee proactive management of criticized assets and complex renewals. Serve as executive sponsor for key relationships; build and maintain trusted‑advisor status with owners, boards, and C‑suite leaders. Coordinate multi‑product, multi‑disciplinary teams (treasury, capital markets, merchant/payments, specialty lending) to deliver integrated solutions. Provide leadership and mentorship to Relationship Managers/Associates; contribute to talent development, best practices, and process improvement. Ensure strong compliance culture and adherence to policies, regulatory requirements, and internal controls. Demonstrated expertise structuring and negotiating complex commercial credit facilities and leading internal credit approval processes. Strong track record of revenue growth, portfolio profitability, and credit quality outcomes. Deep understanding of commercial products (credit, deposits, treasury, payments) and ability to lead solution design across product partners. Exceptional client leadership, executive presence, negotiation skills, and ability to influence outcomes. Achieve quarterly and annual sales goals assigned by the SVP Chief Business Officer or Business Banking Market President. Performs other duties as assigned. Qualifications Education Preferred: 4‑Year / Bachelor's Degree in business, accounting, or finance, or 10+ years’ equivalent banking and commercial lending experience. Other: Formal credit or underwriting training program preferred. Experience Minimum 10 years of outside sales and customer service experience in the financial services industry. Language Skills Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to Members and other Team Members at the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute dividends and interest. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form. Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions: occasionally lift or move up to 10 pounds; stand for long periods of time. Reasonable accommodations may be made for disabilities. Other Skills and Abilities Must be able to process transactions efficiently. Must be able to communicate policies and procedures to Members in an easily understood and professional manner. Must comply with all Bank Secrecy Act (BSA) and other Anti‑Money Laundering (AML) laws and regulations, as they pertain to federal guidelines and internal policies and procedures. #J-18808-Ljbffr