Guest Activities Host / Resort Concierge | Full-Time ~ $15/hr
$15 per hourFull-time
Hyatt Hotels
Description
Join Our Team as a Guest Activities Host / Resort Concierge at Hyatt Regency Lost Pines Resort & Spa! Nestled along the banks of the Colorado River, Hyatt Regency Lost Pines Resort and Spa offers a unique blend of luxury and natural beauty. Our resort is a haven for relaxation and adventure, providing exceptional service and unforgettable experiences to our guests. As a Guest Activities Host , you'll be the go-to person for helping our guests explore all the exciting activities available both on our beautiful property and in the surrounding area. This role is perfect for someone who thrives in a fast-paced environment and loves connecting with people. Key Responsibilities:
- Assist Guests with Activity Planning: Help guests schedule and book a variety of activities, ensuring they make the most of their stay at the resort.
- Provide Local Insights: Share your knowledge of the property and surrounding area, recommending activities that cater to guests' interests and preferences.
- Communicate Effectively: Maintain clear and friendly communication with guests, ensuring they feel welcomed and informed about all available options.
- Coordinate with Team Members: Work closely with other departments to ensure seamless execution of activities and events, enhancing the overall guest experience.
- Handle Guest Inquiries: Respond to questions and concerns promptly, providing exceptional service that reflects Hyatt's commitment to hospitality.
- Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
- Affordable Benefits after 30 days - Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
- Healthcare FSA - saves you money for medical expenses
- Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
- Discounted Room Nights - for you, your friends and your family!
- Free Parking - convenient and cost-free parking for all our associates
- Paid Time Off - Take the time you need to recharge and stay healthy
- Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
- Employee Assistance - 24/7 emotional support, legal guidance, personal & financial resources
- Employee shift meals - in our cafeteria for full-time, part-time and on-call colleagues
- Tuition Reimbursement: Further your education with our support.
- Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More!
- Colleague Recognition Programs - Be celebrated for your hard work and dedication.
- Strong Communication Skills: You should be able to engage with guests confidently and clearly, making their experience enjoyable and informative.
- Ability to Thrive in a Fast-Paced Environment: You'll need to manage multiple requests and schedules while maintaining a positive attitude.
- Passion for Hospitality: A genuine desire to help guests create memorable experiences is essential.
- Flexibility: Willingness to work various shifts, including weekends and holidays, to accommodate guest needs.
- Previous Experience: While prior experience in a similar role is a plus, a friendly demeanor and eagerness to learn are what truly matter!
- Must have a valid driver's license and be at least 18 years of age.
- Must be comfortable using computers and familiar with Microsoft Outlook / Office Suite
Vacancy posted 3 days ago
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