Client Growth Leader: Onboarding, Retention & Expansion
Connecticut Innovations
Queen One is seeking a Head of Client Growth to build and lead the team responsible for onboarding, retention, and expansion across our client base. This leadership role reports directly to Erin Stavi and is ideal for someone who has scaled a customer success or account management function and can turn a growing book of business into a repeatable, measurable engine. This role will own strategy, metrics, and collaboration with Sales and Product to drive long-term value and revenue. #J-18808-Ljbffr Connecticut Innovations
- ...seeking a strategic customer success professional to drive retention, expansion, and executive engagement across a defined book of business.... ...signals, coordinate with sales and product teams, and advocate for clients to maximize renewal revenue. #J-18808-Ljbffr BizlibrarySuggestedRemote jobFull time
- ...Financial Narrative seeks a VP of Growth Marketing to lead demand generation, marketing operations, and client retention. You will direct campaigns, analytics, and ROI-focused strategies to drive acquisition and expansion across our growing client base. The role requires...Suggested
- ...web services for marketing-led brands. As Client Services Manager, you’ll own an... ...recurring clients, retain them, and drive expansions. Our sales team wins new clients; you keep... ...while achieving a seven-figure quota across retention and upsells. #J-18808-Ljbffr Blacksmith...SuggestedRemote job
- Chase Media Solutions in New York is seeking a Vice President, Client Success Team Lead to report to the Head of Client Success... ...build a high-performing team focused on maximizing revenue growth and retention through a consultative client experience for brands and agencies...Suggested
- ...marketing agency serving law firms, specialty medical, and dental clients nationwide. The Client Experience Manager leads as the primary... ...to the Director of Client Experience, guiding client success initiatives from onboarding through #J-18808-Ljbffr Market My MarketSuggestedRemote jobLocal area
$60k - $80k
...on performance Job Title: Client Success Executive Location:... ...guide new clients through onboarding, provide ongoing support, and... ...relationships that drive satisfaction, retention, and growth. Key Responsibilities... ...and execute account expansion opportunities aligned with...Remote jobContract work- ...is seeking a Director of CRM & Retention to own the full customer... ...function, shape lifecycle journeys, onboarding, activation, referrals, and... ...Push, partnering with product, growth and regional teams. A strategic, data-savvy lifecycle leader with 8-12+ years in CRM is preferred...Remote job
- ...Manager will own team performance, drive proactive coverage, and coordinate cross-functionally to improve retention and net revenue expansion. You will lead onboarding for five new Scaled CSMs, manage escalations, and oversee key initiatives with sales, product, and...Remote work
- ...Chase Media Solutions in New York seeks a Vice President, Client Success Team Lead to guide a high-performing team focused on maximizing revenue growth and retention through an engaging client experience for brands and agencies. The role requires building the Client Success...
- ...a single system.Take onboarding, for example. With Rippling... ...for a self-driven, growth-minded account manager... ...customer adoption, retention, and revenue growth. Account... ..., etc.Consult with clients to understand their HR... ...and upgrades (license expansion sales are not likely...Contract workWork at officeRemote work3 days per week
- A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention. The ideal candidate will have 2-4 years of experience in a similar role, with a strong emphasis on communication skills and problem-solving abilities. You will lead...Remote job
- ...collaborate with cross-functional departments to build lasting relationships. The role emphasizes coaching, performance reviews, and proactive problem solving to improve retention and service quality, with a flexible 8:00 AM-5:00 PM EST schedule. #J-18808-Ljbffr We Are WorkingFlexible hours
$120k - $150k
...efficiency for both our institutional clients and individual homeowners.... ...Innovation Meet The Growth & Marketing Team Ownwell's... ...market strategy for a new market expansion. Next, you could be working... ...work directly with senior leaders across nearly every function....Local areaFlexible hours$250k
...a single system.Take onboarding, for example. With Rippling... ....What you'll doDrive growth and retention for your book of... ...growth Consult with clients to understand their HR... ...across Rippling’s leaders (AM, TAM, Product, Customer... ...(license or seat expansion sales are not relevant...Contract workWork at officeRemote work3 days per week$180k - $195k
...The Vice President, Health Plan Market Leader, Client Success is the lead client success... ...specific goals and benchmarks, drive retention and growth across the Health Plan portfolio, and... ...business practices that support retention, expansion, renewal strategy, and escalated...Full timeSummer workWork at officeRemote workFlexible hours3 days per week- ...relationship ownership with commercial responsibility for retention and growth, working closely with clinical, operations, and billing teams... ...account plans, and conduct business reviews to identify expansion opportunities and prevent renewal risk. #J-18808-Ljbffr National...
$70k - $72k
Customer Success Manager - Client Growth & Engagement Department: CX Reports... ..., client engagement, and expansion opportunities. You will be... ...activity. Assist with onboarding transitions, engagement tracking... ...follow-through. Client Health & Retention Support Monitor key...Full time- Mai Placement seeks a Client Success Manager in Brooklyn, NY. This on-site role requires managing a portfolio of client relationships, driving retention and growth, and serving as the primary client-facing owner. You will work with Operations, Billing, and Sales to ensure...
- Urrly is seeking a results-driven search leader who will own search delivery, design and execute search strategies for client roles, and assess candidates to ensure placement... ...updates, retain accounts, and identify growth opportunities, while using AI to improve processes...Remote job
- ...seeking a Lifecycle Manager to join the Growth Marketing team, focusing on member renewal... ...ll run the day-to-day cadence that drives retention at renewal and build reporting to spot... ...motion. In collaboration with Product and Client Marketing, you’ll connect the billing cycle...
- Aprio is seeking a Senior Tax Manager to lead the Private Client Tax team, delivering complex federal, state, and local tax planning and... ...You will mentor staff and partner with firm leadership to drive growth and client service excellence. You will oversee tax processes,...Remote jobLocal area
- HiBob is seeking a Manager of Customer Growth, AMERICAS, to drive long‑term revenue and expansion across the US, Canada, and LATAM. Lead a dedicated Account Management team to maximize retention and add new footprint, balancing renewal optimization with new expansion opportunities...
- ...will manage 14 accounts, drive results, and participate in growth by hiring and onboarding the next operator within the first year. You can work... ...hours daily with Eastern Time, and contribute to fast-paced client wins through audits, templates, and experiments. #J-1880...Remote jobFlexible hours
- Cognizant is seeking a Client Relationship Manager for Banking & Financial Services in... ...delivery teams, and drive renewals, scope expansions, and RFPs while maintaining P&L... ...complex engagements across BFS clients, with a focus on growth and #J-18808-Ljbffr Cognizant
- ...outcomes, and mentor other CSMs while collaborating with sales, product, and marketing teams. The role is remote for candidates in the USA, with a focus on retention and expansion targets and a strong executive-level communications skill set. #J-18808-Ljbffr HelpfulRemoteRemote job
- ...addressable market (B2B2C) is massive. About the Position We're looking for a Head of Client Growth to build and lead the team responsible for onboarding, retention, and expansion across our client base. This is a leadership role reporting directly to Erin Stavi, ideal...1 day per week
- Zenith, part of Publicis Groupe, seeks a Director, Paid Social to lead a portfolio of client digital accounts from New York and drive growth, retention, and client satisfaction. You will manage a team of Paid Social Managers, develop forecasts, defend media spend, and partner...
- ...looking for a Senior Vice President in New York to lead multiple teams and drive strategic growth within the practice area. You'll be responsible for P&L accountability, client management, and mentoring staff. This role involves overseeing business development activities...
- Cognitiv, an AdTech leader, seeks a Director of Client Success to lead a growing team focused on client health, retention, and growth. You will drive strategic advisory to top clients, joining calls and meetings to ensure outcomes align with business goals. You will partner...
- ...States is seeking a curious, motivated Customer Success Manager to onboard new brands, support day-to-day success operations, and help... ...product insights to steer the roadmap—everything with a remote-first culture and strong growth potential. #J-18808-Ljbffr OutersignalRemote job
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