Customer Service Representative

Appliance Repair TechnicianCustomer service representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We will support the appliance service specialists. They are responsible for the repair of major home appliances in the customer's home. Products repaired include the following home appliances: Washers, Dryers, Stoves, Microwaves, Refrigerators, and other home appliances. This position provides timely and quality repairs of customers' appliances while maintaining high levels of customer service. We work Monday through Friday, weekends off. We are looking for great people to join our team.Benefits packages vary by location. Compensation: $10.00 - $15.00 per hour.Required qualifications:Internet / Computer Skills18+ Years of AgeTechnical Aptitude or Strong Desire to LearnTraits desired:Self-MotivatedCritical ThinkingAbility to think through complex tasksWell-groomedGood customer service skillsGood Listening skillsAbility to self-manageWell-organizedDetail OrientedConfident and CompassionateWilling to continue education perpetually to meet the ever-changing demands of the industrySpecific responsibilities:Receive incoming calls in a professional and courteous mannerPerform marketing and sales functions to sell additional work and earn businessComplete work orders, return customer calls and respond to customer complaintsPerform other duties as needed which may include cross-training in related positionsJob requirements:Minimum two years admin experienceStrong written and verbal communication skillsDetail-oriented with strong data entry skillsPositive AttitudeTeam player who can work independentlyAs an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too.Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.Are you prepared to start your journey toward becoming an appliance technician?If so, look through our open positions using the filters above!This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.