Marketing Operations Project Manager

Marketing Operations Project Manager

The Marketing Operations Project Manager helps strengthen the way our marketing team plans, tracks, manages, and delivers work across campaigns, events, website initiatives, product launches, and other strategic priorities. The role will be responsible for building and maintaining the team's project management infrastructure, ensuring leaders have clear visibility into workload, priorities, timelines, dependencies, and at-risk projects. The role will plays a critical role in creating operational discipline, improving cross-functional coordination, and serving as the project manager for select high-profile initiatives such as the annual client conference and major product launches.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Design, build, and maintain the marketing team's project management infrastructure, including workflows, templates, dashboards, reporting views, and governance processes in a platform such as Smartsheet, Asana, or a similar tool.
• Partner with the SVP, Marketing and other leaders to provide visibility into team workload, project status, key milestones, dependencies, resource constraints, and at-risk initiatives.
• Establish consistent processes for project intake, prioritization, timeline development, status reporting, risk identification, and cross-functional communication.
• Track marketing initiatives across campaigns, events, website projects, content development, product launches, and other strategic priorities to help ensure work is organized, visible, and progressing as planned.
• Serve as the dedicated project manager for select large or complex initiatives, including the annual client conference, major product launches, and other high-priority marketing programs.
• Facilitate cross-functional project meetings, document decisions and action items, monitor follow-through, and proactively escalate issues that may impact timing, quality, scope, or delivery.
• Develop reporting and executive-ready summaries that help marketing leadership assess capacity, prioritize work, and make informed decisions about resources and trade-offs.

Supervisory Responsibilities

No supervisory responsibilities

Education and/or Experience

BS/BA and 5+ years' marketing operations, project management, program management or a related role supporting complex, cross functional initiatives experience required or equivalent combination of education and experience, and 2 years' of SME in respective areas. BS/BA in Marketing, Business, Communications, Project Management or highly related area preferred.

Computer Skills

High proficiency in Outlook, Word, Excel, and PowerPoint; Office 365

Certificates, Licenses, Registrations

PMP certification or formal project management training strongly preferred.

Other Skills and Abilities

• Demonstrated experience building or administering project management systems, workflows, dashboards, templates, and reporting processes using tools such as Smartsheet, Asana, Monday.com, or similar platforms.
• Strong understanding of marketing workstreams, including campaigns, events, website updates, content development, sales enablement, and product launch activities.
• Proven ability to manage complex timelines, dependencies, cross-functional stakeholders, competing priorities, and project risks.
• Excellent communication, organization, facilitation, and problem-solving skills, with the ability to translate project details into clear leadership-level updates.
• Experience planning and managing large-scale events, annual conferences, product launches, or enterprise-wide marketing initiatives.
• Ability to create practical, scalable processes that improve efficiency without adding unnecessary administrative burden.
• Comfort working with senior leaders and cross-functional partners to clarify priorities, surface trade-offs, and drive accountability without direct authority.

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Language Skills

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Composure
• Decision Quality
• Organizational Agility
• Problem Solving
• Customer Focus
• Drive for Results
• Peer Relations
• Time Management
• Dealing with Ambiguity
• Learning on the Fly
• Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Ability to maintain clear near visual acuity at approximately 20 inches or less (i.e., "close vision") to accurately read fine print, view computer screens, and handle small objects. Requires adequate color vision and depth perception to support safety and precision in detail-oriented tasks.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonably meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position requires domestic travel of up to 10% of the time.

The Perks:

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/Veterans

OSHA/ADA:

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.