Receptionist

Receptionist Complete Care is a respected pillar in the community, deeply committed to a singular, profound goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. The Receptionist is the vital, welcoming first impression of our facility and is integral to creating a supportive, positive environment for everyone who walks through our doors. We are actively seeking a dedicated, skilled, and empathetic individual to join our administrative team. If you're looking for a workplace where your professional demeanor and organizational skills truly make a significant difference in residents' and visitors' daily experience, and you wish to be part of a supportive and close-knit family, we invite you to explore this exceptional opportunity. At Complete Care, we firmly believe our residents and staff are an extended family. We're dedicated to fostering an environment where you can not only excel in your profession but also build a truly fulfilling and long-term career within a highly successful and values-driven organization. Summary The ideal candidate will provide exceptional front desk customer service by answering inquiries and obtaining information from the general public, residents, visitors, and other interested parties. Maintains lobby security, manages the telecommunications system, and ensures office supplies are adequately stocked. This role requires a blend of professional warmth and organizational rigor. Essential Duties and Responsibilities Operates telephone switchboard to answer, screen, and forward calls, providing information and taking messages. Greets all visitors entering the facility and will direct or escort them to their destination. Assists residents, family members, employees, and other visitors as needed, demonstrating compassion and resourcefulness. Performs general administrative tasks such as word processing and data entry. Maintains security by following procedures and controlling access (i.e., monitoring logbook and surveillance footage). Maintain the general filing system and file all correspondence appropriately, ensuring confidentiality. Receive and sort daily mail/delivery/couriers. Reports any issues or concerns with residents to the Administrator promptly. Maintains supply inventory. Order, receives, and store supplies in the supply room. Ensures proper care in the use and maintenance of equipment and supplies. Other duties as assigned to support facility operations. Qualifications Must possess, as a minimum, a high-school diploma or its equivalent. Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook). Ability to multi-task, prioritize and work under pressure in a dynamic environment. Professional appearance and demeanor are mandatory. Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise. Complete Care is an equal opportunity employer.