RCM Specialist

RCM (Revenue Cycle Management) Specialist beBright is seeking a dedicated and detail-oriented RCM (Revenue Cycle Management) Specialist. At beBright, smiles are the most important part of every day. Founded with the purpose of creating smiles and providing superior dental outcomes with a dual specialty integrated care model, beBright is a leader in pediatric dentistry and orthodontics. Our doctor-owned and led shared services organization is centered around providing administrative and operational support with unlimited growth opportunities. Key Responsibilities Payment Posting Accurately post payments received from dental insurance claims into the billing system. Ensure that payments are applied to the correct patient accounts and claims. Reconciliation Reconcile payments received with bank deposits to verify accuracy and completeness. Compare payment entries in the Practice Management System (PMS) with corresponding deposits in the bank account. Investigate and resolve any discrepancies between payment postings and bank deposits promptly. AR Management Monitor and manage outstanding accounts receivable from payors. Follow up on unpaid or underpaid claims to ensure timely resolution. Work closely with insurance companies to address any issues or disputes regarding payment. Documentation and Reporting Maintain detailed and accurate records of payment transactions, bank deposits, and reconciliation activities. Generate reports on payment posting, reconciliation status, and AR aging for management review. Process Improvement Identify opportunities for process improvement in payment posting and reconciliation workflows. Collaborate with cross-functional teams to implement enhancements and optimize efficiency. Qualifications High school diploma or equivalent (Associate or Bachelors degree in a related field is a plus). Minimum of 2 years of experience in healthcare revenue cycle management, preferably in a dental office setting. Proficiency in dental billing software (e.g., Open Dental) and Microsoft Office Suite. Strong knowledge of dental terminology, coding (CDT), and insurance claims processes for pediatric dentistry. Excellent analytical, problem-solving, and communication skills. Ability to prioritize tasks, meet deadlines, and work independently or collaboratively in a team environment. Certified Professional Coder (CPC) credentials are a plus. Benefits Competitive salary commensurate with experience. Comprehensive benefits package including health insurance, dental coverage, and vision benefits. Retirement savings plan with employer safe harbor program Paid time off and holidays. Continuing education opportunities to enhance skills and knowledge in revenue cycle management.