RCM Specialist

RCM (Revenue Cycle Management) Specialist

beBright is seeking a dedicated and detail-oriented RCM (Revenue Cycle Management) Specialist.

At beBright, smiles are the most important part of every day. Founded with the purpose of creating smiles and providing superior dental outcomes with a dual specialty integrated care model, beBright is a leader in pediatric dentistry and orthodontics. Our doctor-owned and led shared services organization is centered around providing administrative and operational support with unlimited growth opportunities.

Key Responsibilities

• Payment Posting
• Accurately post payments received from dental insurance claims into the billing system.
• Ensure that payments are applied to the correct patient accounts and claims.
• Reconciliation
• Reconcile payments received with bank deposits to verify accuracy and completeness.
• Compare payment entries in the Practice Management System (PMS) with corresponding deposits in the bank account.
• Investigate and resolve any discrepancies between payment postings and bank deposits promptly.
• AR Management
• Monitor and manage outstanding accounts receivable from payors.
• Follow up on unpaid or underpaid claims to ensure timely resolution.
• Work closely with insurance companies to address any issues or disputes regarding payment.
• Documentation and Reporting
• Maintain detailed and accurate records of payment transactions, bank deposits, and reconciliation activities.
• Generate reports on payment posting, reconciliation status, and AR aging for management review.
• Process Improvement
• Identify opportunities for process improvement in payment posting and reconciliation workflows.
• Collaborate with cross-functional teams to implement enhancements and optimize efficiency.

Qualifications

• High school diploma or equivalent (Associate or Bachelors degree in a related field is a plus).
• Minimum of 2 years of experience in healthcare revenue cycle management, preferably in a dental office setting.
• Proficiency in dental billing software (e.g., Open Dental) and Microsoft Office Suite.
• Strong knowledge of dental terminology, coding (CDT), and insurance claims processes for pediatric dentistry.
• Excellent analytical, problem-solving, and communication skills.
• Ability to prioritize tasks, meet deadlines, and work independently or collaboratively in a team environment.
• Certified Professional Coder (CPC) credentials are a plus.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, dental coverage, and vision benefits.
• Retirement savings plan with employer safe harbor program
• Paid time off and holidays.
• Continuing education opportunities to enhance skills and knowledge in revenue cycle management.