Quality Assurance Information Coordinator

About this Job Location: Virginia Beach, VA (Sabre). Department: Quality Assurance. Schedule: Full-Time Monday-Friday (7:15AM-4:00PM). Clinical Status: Non-Clinical. How You'll Make an Impact As an Information Coordinator you’ll play a vital role in advancing our mission. You will serve as a recovery partner liaison for clinical recovery partners and act as the quality contact for internal and external stakeholders. You will obtain and perform an initial review of donor chart documents and production‑related information to ensure completeness, accuracy, quality, and compliance with FDA regulations, AATB standards and LifeNet Health SOP. You will coordinate the daily flow of donor charts to ensure timely completion of donor chart review and approvals. You will assist with new hire onboarding, special projects, and process improvement initiatives when needed. What You'll Do Compliance: Compile and prepare donor chart documents, determine readiness, review for accuracy and completeness, provide documentation and data verification, and initiate nonconformances. Communication: Use courteous, timely, appropriate and effective communication with internal and external customers; request, obtain, and track donor chart documents; coordinate daily flow; work closely with QA staff members. Continuous Improvement: Use Lean principles to strengthen and improve process controls related to donor chart review functions; participate in special projects and process improvement initiatives. What You'll Bring Minimum Requirements: High School Diploma. Two (2) years of experience (with high school diploma) with patient medical records and medical terminology. Data entry experience within a healthcare environment or a similarly regulated industry. Zero (0) years of experience with associate or other advanced degree. Preferred Experience/Skills/Certifications: Associate degree or other advanced degree in Biological Sciences or a related field. One (1) year experience in tissue banking. Key Knowledge, Skills, & Abilities Adherence to defined protocols and procedures. Time Management – Able to prioritize multiple priorities and manage workload to meet defined goals. Communication skills – Able to effectively communicate verbally and in writing. Independent thinking and decision making. Analytical thinking – Demonstrates the ability to gather and evaluate donor information. Relationship Management – Builds and sustains partnerships across organizational boundaries. Attention to detail – Ensures high accuracy, completeness, and on-time delivery. Microsoft Office, Adobe, and related software – Proficient in these tools. Why Join LifeNet Health LifeNet Health is a mission‑driven community dedicated to making a global impact through regenerative medicine. We value authenticity, collaboration, and the drive to make a difference. Benefits include: Affordable Medical, Dental, and Vision Coverage. Profit Sharing Plan. 403(b) Retirement Plan. Paid Parental Leave – 6 weeks. Corporate Sponsored Events. Generous Paid Time Off – 18 vacation days, 9 sick days, 9 holidays. Flexible Work Program. Tuition Reimbursement. Career & Leadership Development. Wellness Program. Employee Assistance Program (EAP). Incredible teammates. Compensation Salary Range: $16.83 to $22.44 per hour, based on geographic location, qualifications, and prior experience. Equal Opportunity Employer LifeNet Health is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. As part of our commitment to safety, we maintain a drug‑free workplace and conduct pre‑employment substance abuse screening. #J-18808-Ljbffr LifeNet Health