Consumer Loan Processor

Consumer Loan Processor

Farm Bureau Bank-TX Headquarters - San Antonio, TX 78232

Overview

Salary Range $20.00 Hourly Position Type Full Time Job Shift Day Education Level High School Travel Percentage None Category Customer Service

Description

The Farm Bureau Bank team is rooted in service, strong relationships, and meaningful results. We offer financial services that support hardworking individuals who recognize the vital role of farming, ranching, and agriculture across the United States. Beyond traditional banking, we cultivate lasting partnerships, nurture growth, and aim to support rural communities that are often underserved by the banking industry.

Farm Bureau Bank. Not just branches. Roots.

FBB team members enjoy competitive compensation and generous benefits.

• Affordable Medical, Dental and Vision coverage
• Outstanding 401k Employer match up to 5%
• Paid Volunteer Hours
• Accrued Paid Time Off (PTO) & Paid Holidays
• Life Insurance and Long-Term Disability (company paid)
• Continuing Education Opportunities
• View all available benefit options at Farmbureau.bank

Hiring for an in-person role in San Antonio, Texas only, with potential for hybrid schedule after 90 days.

What you'll get to do:

• Review incoming documentation and notes from Agents in the lending system.
• Save supporting loan documents and financial statements into the imaging system (Image Grabber and/or Docutreev).
• Provide loan administrative support for consumer and commercial lending staff, including loan follow-up, correspondence, and customer service to the Farm Bureau member and/or Farm Bureau Insurance representatives.
• Handle loan closings to include collection of needed documentation, payee information and proper loan packet setup (consumer or commercial loans).
• Begin to detect and prevent application fraud and identity theft.
• Verify completeness and accuracy of the credit application. Ensures all notes are followed and comply with loan policy.
• Moderate inbound and outbound phone volume to deliver decisions.
• Manage email pipeline to meet business objectives.
• Work with consumer lending underwriters to capture and resolve credit and collateral exceptions to ensure banks interests are protected.
• Complete CIP according to procedures to ensure compliance with BSA.
• Input and close loans according to lending requirements and loan amount and term requirements met.
• Replace products in system according to lending procedures.
• Update transaction types according to lending procedures.
• Identify and communicate all cross-sell opportunities for GAP, MMP, and other products.
• Retrieve and save collateral values from vendor websites such as NADA as instructed by procedures.

Education and Experience Requirements:

• High School Diploma or Equivalent with some college work desired
• 2-years experience in a banking environment
• 2-years general lending experience

EEO Commitment

Farm Bureau Bank is an equal opportunity/affirmative action employer and complies with all applicable federal, state, and local fair employment practices laws. Farm Bureau Bank strictly prohibits and does not tolerate discrimination against team members, applicants, or any other covered persons because of race, color, religion or creed, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and gender identity) age, physical or mental disability, citizenship, veteran status, or genetic information, or any other characteristic protected by applicable federal, state, or local law. All team members and anyone doing business with the Bank (including vendors, clients, and visitors) are prohibited from engaging in unlawful discrimination. This applies to all employment actions, including but not limited to, recruitment, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.