Supervisor Technical Specialist - FT -Day - Norwalk

Anatomic Pathology Supervisor

Position at Norwalk Hospital Association

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State's largest private employer with over 104,000 employees including members of Northwell Health Physician Partners who are working to change health care for the better.

Summary Provides operational and technical leadership for the Anatomic Pathology section to ensure efficient workflow, regulatory compliance, quality outcomes, and effective team performance in support of laboratory operations and patient care. Responsibilities

• Supervises the day-to-day operations of the Anatomic Pathology section to ensure efficient workflow, timely and accurate results, and continuity of service.
• Provides direct supervision to assigned staff, including scheduling, time-off approvals, performance management, coaching, counseling, employee development, and participation in recruitment and selection activities.
• Facilitates effective communication across the department through regular staff meetings, huddles, and collaboration with internal stakeholders to support operational alignment and team engagement.
• Ensures departmental compliance with applicable regulatory, accreditation, and organizational standards. Supports quality improvement initiatives, monitors compliance activities, and participates in audits and corrective action planning as needed.
• Leads and supports the development, implementation, and continuous improvement of departmental workflows, systems, procedures, and operational processes to enhance efficiency, quality, and service delivery.
• Maintains subject matter expertise and technical competency in Anatomic Pathology operations and serves as technical resource to staff and clinical partners. Troubleshoots operational and technical issues and supports resolution.
• Oversees staff onboarding, technical training, competency assessments, and ongoing education to ensure staff maintain required knowledge, skills, and regulatory competencies.
• Monitors departmental inventory, supply utilization, vendor service coordination, and budget-related activities to support efficient resource management and operational goals.
• Performs other duties as assigned.

Required

• Bachelor's degree in Medical Laboratory Science, Biological Sciences, or related field
• Minimum of 5 years of progressive laboratory experience in Anatomic Pathology
• Current certification as Medical Technologist, Histotechnologist, Pathologists' Assistant, or equivalent certification through ASCP or other recognized accrediting body required (or certification eligibility, if applicable)

Preferred

• Prior leadership or supervisory experience

Other Information

• Knowledge of Anatomic Pathology laboratory operations, instrumentation, workflows, and regulatory standards
• Strong technical troubleshooting and problem-solving skills
• Effective verbal and written communication skills
• Ability to lead, coach, and develop a diverse team
• Strong organizational, prioritization, and decision-making skills
• Ability to manage multiple priorities in a fast-paced clinical environment
• Proficiency in quality improvement and process optimization methodologies

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.

Company: Norwalk Hospital Association

Org Unit: 361

Department: Pathology Anatomic

Exempt: Yes

Salary Range: $41.00 - $76.16 Hourly