Medical Office Receptionist

Company Description Syracuse Gynecology, PLLC is a medical practice located in East Syracuse, NY, providing gynecologic care to a diverse patient population. The practice focuses on delivering compassionate, patient-centered services in a professional and respectful environment. Team members work closely together to support provider and ensure an efficient, welcoming experience for patients. The office values reliability, clear communication, and strong attention to detail in all aspects of patient care and administrative operations. Role Description The Medical Office Receptionist is a part-time, on-site role based in East Syracuse, NY. This role is responsible for greeting patients, checking them in and out, and ensuring a friendly and professional front office experience. Day-to-day tasks include answering and directing phone calls, managing appointment scheduling, verifying insurance information, and collecting and updating patient demographics. The receptionist will handle incoming and outgoing correspondence, prepare and organize patient charts, and coordinate with medical staff to support smooth clinic flow. The position also involves maintaining a clean and organized reception area, safeguarding patient confidentiality, and using medical office software to manage schedules and records. Qualifications Candidates should possess strong Receptionist Duties skills, including greeting patients, managing check-in/check-out, and handling front desk operations in a Medical Office setting. Candidates should possess effective Phone Etiquette skills, with the ability to answer, route, and document calls clearly and courteously. Candidates should possess Appointment Scheduling skills, including coordinating provider calendars, confirming appointments, and managing cancellations or rescheduling. Candidates should possess Insurance Verification skills, including confirming coverage, obtaining necessary information, and accurately documenting insurance details. Candidates should have proficiency with basic computer applications. Proficiency in electronic medical record (EMR) or practice management systems preferred. Candidates should demonstrate strong communication, customer service, and interpersonal skills, with the ability to work respectfully with patients and colleagues. Candidates should have solid organizational skills, attention to detail, and the ability to manage multiple tasks in a busy medical office environment. Previous experience in a healthcare or medical office setting is preferred; a high school diploma or equivalent is required. #J-18808-Ljbffr