Catering Coordinator

Catering Coordinator

Reports to: Executive Team

Pay rate: $21.00-$22.25 per hour

Job Summary

The Catering Coordinator must fulfill all the competencies, responsibilities, requirements, and availability of the Team Member. The Catering Coordinator focuses on the excellent execution of all catering orders for a specific store, supports community events and fills in FOH or BOH operations as needed.

Competencies

• Strong organizational and time management abilities
• Strong level of verbal and written communications skills
• Mature, dependable, and results-oriented
• Self-motivated, proactive, and an effective team player
• A keen sense of ownership, drive, and willingness to see an event start to finish

Responsibilities

• Responsible for the adequate execution of catering functions:
• Prepare and pack catering orders with 100% accuracy. If the order is running late, ensure that is communicated to the client and call/slack Sales & Brand Growth Manager for follow-up. Any mishaps, use the H.E.A.R.D. Model, and always communicate what happened to BOTH PIC and Sales & Brand Growth Manager.
• Have awareness of the delivery parameters, food quality control, set-up requirements, etc.
• Add value for catered events by having a Cow mascot appearance, offering the Chick-fil-A tent for outdoor special events, and decorating with branded mints and balloons
• Clearly communicate with BOH & FOH on expectations for executing the order early
• Closing the catering checks at least 2 hours prior to cooking to ensure payments are valid
• Maintain an inventory tracking for Catering specific items
• Notify the Sales and Brand Growth Manager of potential community engagement opportunities at catering events
• Serves as a thought partner for the Sales and Brand Growth Manager in connecting with our community, and how food donations help bless the community.
• Social Media: at least 2 posts per week and 10 stories per week pre-approved by Sales & Brand Growth Manager. Assist in any marketing tasks Sales & Brand Growth Manager assigns for the store.
• (Once Purchased) Verify CFA vehicles are clean, check gas, and communicate any maintenance issues via repairs and maintenance Slack channel. Vehicles should be free of items that belong in storage.

Requirements

• Must have a valid CA driver's license.

Supplemental Pay

• Tips

Benefits

• Flexible schedule
• 401(k)
• Employee discount
• Paid training
• Mileage reimbursement