IT Manager

Job Description

Job Description

Job Summary/Company : 

A rapidly growing government contractor is seeking a hands-on IT Manager to lead and strengthen its internal IT function. This individual will manage a small technical team, oversee daily IT operations, and remain actively involved in Tier 2/Tier 3 support, Microsoft 365 administration, cybersecurity, compliance, and process improvement. The ideal candidate has broad IT leadership experience within a small-to-midsized organization and is comfortable building the structure, documentation, and accountability needed to support continued growth. Position is onsite 4 days per week in McLean, VA and requires US Citizenship. 

Responsibilities

• Manage daily IT operations and develop a small team responsible for help desk support, systems administration, ticket prioritization, escalations, endpoint management, and user support.
• Provide hands-on technical leadership across Microsoft 365, Intune, Entra, Autopilot, cloud applications, endpoints, networks, infrastructure, and complex Tier 2/Tier 3 issues.
• Establish scalable IT processes, SOPs, runbooks, onboarding and offboarding procedures, ticketing standards, asset controls, and security practices while supporting CMMC Level 2 and NIST 800-171 readiness.

Qualifications

• At least 10 years of relevant technical experience, including 3–5 years of IT team leadership or people-management experience.
• Broad, hands-on experience supporting a Microsoft-based internal IT environment of approximately 150–500 users; experience with Microsoft 365, Intune, Entra, and endpoint management is strongly preferred.
• Strong ownership, communication, troubleshooting, and process-improvement skills. Government contracting, GCC/GCC High, CMMC, NIST 800-171, ITIL, ITSM, or cybersecurity experience is highly preferred.

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This job is Hybrid Remote.

Pay Range: Salary $120,000.00 to $150,000.00

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.