Vice President of Revenue Cycle - Full Time

Job: Vice President of Revenue Cycle
Classification: Exempt/Salaried
FLSA Category: Executive Exemption
Job Category: 1.2 First / Mid-Level Officials and Managers

Position Summary
The Vice President, Revenue Cycle, is responsible for providing strategic direction, vendor and operational oversight to all revenue cycle functions of TRMC hospital and clinics. This role ensures a high-performing, patient-centric revenue cycle operation that supports the organization's financial health and aligns with its mission to deliver exceptional care. Key areas of responsibility include Patient Access, Health Information Management (HIM), Coding, Coding Education, Clinical Documentation Improvement, Revenue Integrity, Billing, Collections, Cash Management, and Customer Service.


The Vice President will actively manage the outsourcing vendor, lead cross- departmental collaboration, implement innovative processes, and maintain internal and vendor compliance with all relevant regulations while holding our internal team and the outsourcer accountable to achieve TRMC performance goals in accounts receivable, net revenue collection, and patient satisfaction.


The success of this role will be measured by the financial outcomes of the revenue cycle process on an ongoing basis; the integration and collaboration established between the entire Revenue Cycle Team; operations leaders and staff within the hospital and clinic settings, and patient experience ratings for customer service and billing process performance.

Essential Functions
-Provide strategic direction to the TRMC revenue cycle team, including directors and managers overseeing Patient Access, Revenue Integrity. HIM, and departmental leaders for charge capture and denial management.
-Jointly with the Chief Operations and Nursing Officer, provide strategic direction for Clinical Documentation Improvement and Physician Coding Education.
-Foster a culture of excellence, mentorship, and continuous development in alignment with organizational values.
-Ensure hiring, training, and performance evaluations align with organizational goals.
-Manage the revenue cycle vendor(s) to deliver on the TRMC revenue cycle goals.
-Hold vendor(s) accountable to maintain internal control safeguards for accounts receivable and cash collections.
-Hold vendor(s) accountable for compliance with billing regulations.
-Work collaboratively to set requirements for data collection and reporting for revenue cycle performance metrics, ensuring data integrity and actionable insights.
-Work collaboratively with the vendor(s) to enhance revenue cycle processes to optimize revenue cycle performance for TRMC.
-Maintain internal control safeguards for accounts receivable and cash collections.
-Oversee TRMC compliance with billing regulations and ensure accuracy in all financial operations.
-Develop and implement internal data collection and reporting systems for revenue cycle performance metrics, ensuring data integrity and actionable insights.
-Monitor and enhance revenue cycle processes to optimize efficiency,accuracy, and patient satisfaction.
-Collaborate with executive leadership to establish revenue cycle financial goals, including accounts receivable days, cash flow, and bad debt management.
-Participate in financial forecasting, planning, and reporting to support organizational decision-making.
-Plan and coordinate year-end audits with external auditors and regulatory agencies.
-Identify and implement technology-driven solutions to enhance revenue cycle operations.
-Stay abreast of healthcare industry trends, regulations, and payer requirements to ensure compliance and operational excellence.
-Lead cross-functional initiatives to improve integration and coordination of patient access, billing, and collections.
-Build collaborative relationships with clinical, financial, and operational leaders to align revenue cycle activities with patient care goals.
-Ensure a patient-first approach by developing processes that enhance the patient's financial experience.


Work Experience
-A minimum of 10 years of progressive leadership experience in healthcare revenue cycle management is preferred.
-Demonstrated expertise in patient access, billing, collections, and revenue integrity.


Education
-Bachelor's degree in Business, Finance, Healthcare Administration, or a related field required.
-Master's degree in Business Administration, Healthcare Administration, or a related field is preferred.


Physical Demands and Work Environment
Lifting/Carrying Pushing/Pulling
Lbs. % Time Lbs. % Time
1-10 34-66 1-10 34-66
11-20 0-33 11-20 0-33
21-50 0-33 21-50 0-33
51-75 0-33 51-75 0-33
76-100 0-33 76-100 0-33


Movement % Time
Bend/Stoop/Twist 0-33
Crouch/Squat 0-33
Kneel/Crawl 0-33
Reach above Shoulder 0-33
Reach below Shoulder 0-33
Repetitive Arm None
Repetitive Hand 0-33
Grasping 0-33
Squeezing 0-33
Climb Stairs None
Walking Uneven 0-33
Walking Even 34-66

Environment % Time
Indoors 67-100
Outdoors 0-33
Extreme Heat None
Dusty None
Excessive Noise 0-33

Equipment % Time
Motor Vehicles None
Foot Pedals None
Extreme Heat None
Dusty None
Excessive Noise 0-33

Work near % Time
Machinery None
Electricity None
Sharps 0-33
Chemicals 0-33
Fumes 0-33
Heights None

Vision
Depth Perception Required
< 20" Required
Color Not required
Peripheral required

Endurance Hours at Once Total in 12HR
Sit 1 3
Stand 4 4.5
Walk 4 4.5