Support Staff

Job Description

Job Description

JOB TITLE: Child Care Center Support Staff

DIVISION: Child Care Center REVISION NO.: 1

REPORTS TO: Lead Teacher REVISION DATE: 10/2025

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POSITION SUMMARY:

Support Staff assist teachers and administrators in providing a safe, caring, and positive environment for all children. They help with daily routines, classroom activities, and supervision of indoor and outdoor play while promoting children’s self-help skills and emotional well-being. Responsibilities include maintaining cleanliness and sanitation, following health and safety procedures, and working cooperatively under the direction of the Teacher, Assistant Teachers, Assistant Director, and Director.

ESSENTIAL JOB FUNCTIONS:

• Interact with children in a manner that clearly conveys love and acceptance.
• Respond to children by holding, smiling, and speaking in a positive tone of voice.
• Assist children in developing self-help skills.
• Initiate classroom activities and cooperate with child-initiated activities
• Participate in supervising free play and outdoor play.
• Assist and supervise children during toileting period.
• Follow the health and safety policies and procedures.
• Ask for help and assistance when needed.
• Be prompt and dependable in attendance.
• Help with clean-up of snacks, meals, and activities.
• Display respect for others, both children and staff.
• Follow all policies and procedures.
• Will work under the direction of the Lead Teacher, Coordinator and Director.
• Sanitize equipment daily, take out garbage, sweep and mop floors, vacuum carpets, clean toilets, and all other

Qualifications:

Education and Experience:

• High school diploma or GED (minimum).
• Experience in childcare or a related setting is preferred but not required.
• Additional training Early Childhood Education (ECE) courses, paraprofessional certificate, or Child Development Associate (CDA) preferred
• 1–2 years of hands-on experience with infants through school age strongly preferred
• Currently hold or ability to obtain CPR and First Aid certification.

Other Requirements:

• Ability to lift up to 35 lbs and move frequently to respond to children’s needs.
• Collaborative team player with strong interpersonal and communication skills.
• Reliable, flexible, and passionate about working with children.
• Mandatory reporter training for child abuse in Iowa (required within 30/90 days of employment).
• Clearance of background checks, fingerprint checks , and a physical exam
• Commitment to ongoing professional development

Continuing Professional Development:

Training:

• Commitment to ongoing training and professional development (at least 12 hours per year), in compliance with Iowa regulations.
• Staying up to date with current practices in child care and education.

Physical Qualifications

• Position requires constant lifting, twisting, stooping, bending, squatting, kneeling and reaching. Pushing and pulling may be required. Frequently exposed and subject to changes in temperature and humidity, vapor, fumes, odors and infectious disease conditions.
• Must be able to routinely lift 30-50 pounds.

SUPERVISORY RESPONSIBILITIES:

• No supervisory responsibilities.

EQUIPMENT TO BE USED:

Must be able to operate computer and other office machines such as calculator, telephone, etc.

TYPICAL PHYSICAL DEMANDS:

Maintain emotional control under stress. Work with frequent interruptions. Occasional prolonged and irregular hours, frequent standing, stooping, bending, kneeling, pushing and pulling; prolonged use of computer and repetitive hand motions; occasional lifting up to 50 pounds.

WORKING CONDITIONS:

May be called upon to work overtime or odd schedules. Typically works in in the classroom. This position requires proficient organizational and communication skills. Must be able to perform several tasks at one time. This job requires the individual to be able to read, write and communicate with a diverse set of staff, children, youth, and parents/guardians.