Client Delivery - Project Manager

Client Delivery - Project Manager

Position Description
CGI is a global IT and business consulting services firm with a collaborative, client-focused culture. Our professionals partner with organizations across industries and government to deliver technology solutions, support business transformation, and achieve meaningful outcomes. CGI is seeking an experienced Client Delivery Project Manager to support complex enterprise resource planning (ERP) implementations, software delivery, cloud services onboarding, and production readiness within our U.S. Government Solutions (USGS) business unit.

In this role, you’ll serve as a trusted liaison between client stakeholders and CGI’s cross-functional delivery teams. You’ll maintain an integrated view of client commitments, project milestones, risks, and dependencies while coordinating work across software engineering, quality assurance, cloud operations, infrastructure, and production support.

The successful candidate is a collaborative, technically knowledgeable delivery leader who can influence without formal authority, identify risks early, advocate for delivery teams, and build alignment across complex technology initiatives. You’ll work within established program governance frameworks to support transparency, accountability, and effective communication throughout the implementation lifecycle.

Location and Work Model: This is a hybrid position based out of a CGI office in the United States. Candidates may be located near any CGI U.S. office.

Your future duties and responsibilities
• Serve as the primary coordination point for CGI delivery teams and client stakeholders, maintaining an integrated view of commitments, milestones, dependencies, and delivery readiness.
• Coordinate complex ERP implementations, software development activities, releases, and cloud services onboarding to support client implementations and upgrades.
• Develop and maintain integrated delivery plans, schedules, risk registers, decision logs, and project reports in accordance with CGI program governance standards.
• Partner with software engineering, quality assurance, cloud operations, infrastructure, security, and service desk teams to identify dependencies, resolve delivery challenges, and maintain alignment across workstreams.
• Lead cloud onboarding and operational readiness coordination, including environment provisioning, connectivity, access, monitoring, support documentation, and transition to steady-state operations.
• Coordinate production readiness assessments, cutover planning, go/no-go recommendations, command center activities, contingency planning, and post-production stabilization.
• Identify and communicate delivery risks, resource constraints, defects, and schedule impacts. Present fact-based recommendations and escalate issues through appropriate governance channels.
• Facilitate cross-functional working sessions and stakeholder discussions, supporting timely decisions, clear ownership, conflict resolution, and collaborative problem-solving.
• Prepare evidence-based project health assessments, executive status reports, milestone forecasts, and client communications to support program transparency and decision-making.
• Advocate for realistic commitments, appropriate resources, timely decisions, and continuous improvement while fostering a collaborative, solution-oriented environment.

Required qualifications to be successful in this role
• Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, Project Management, or a related field; or equivalent professional experience.
• At least 7 years of experience managing complex technology initiatives involving enterprise software implementations, ERP platforms, SaaS solutions, cloud services, or managed services.
• Demonstrated experience coordinating software development and implementation lifecycles across multiple technical and functional delivery teams.
• Experience leading production cutover planning, go-live readiness activities, risk and issue management, and post-production stabilization.
• Strong understanding of Agile, Waterfall, and hybrid project management approaches.
• Experience working within program management or PMO governance frameworks, including project health reporting, forecasting, risk management, and standardized delivery documentation.
• Ability to influence stakeholders and drive cross-functional alignment without direct reporting authority, including constructively challenging assumptions and negotiating competing priorities.
• Strong client-facing communication, stakeholder management, facilitation, conflict resolution, and executive reporting skills.
• Ability to manage concurrent workstreams, complex dependencies, competing priorities, and critical delivery timelines.
• Ability to analyze project performance data, identify emerging delivery risks, forecast resource requirements, and recommend proactive corrective actions.

Desired qualifications

• PMP, PMI-ACP, Certified ScrumMaster, SAFe, ITIL, or comparable professional certification.
• Experience supporting enterprise ERP implementations involving complex integrations, data conversion, testing, and software release management.
• Familiarity with AWS, Microsoft Azure, hybrid cloud environments, and cloud operational readiness practices.
• Working knowledge of DevOps, CI/CD, Site Reliability Engineering (SRE), observability, infrastructure automation, and IT service management.
• Experience using Jira, Azure DevOps, ServiceNow, Confluence, or similar project delivery and service management platforms.

Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect, and belonging. As CGI Partners, we’re empowered to contribute to our clients’ success and to our own. Join a team where your ideas and expertise can make a difference.

CGI anticipates accepting applications through December 30, 2026.

At CGI we call our professionals “CGI Partners” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries.
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category.
• 401(k) Plan and Profit Participation for eligible CGI Partners.
• Flexibility and paid accrued vacation leave, ranging from 10 to 15 days per year, based on the job level, years of relevant prior experience, and years of service.
• 8 paid holidays per year & 2 floating holidays per year.
• Wellness and Well-being programs.
• Comprehensive medical, dental, and vision benefits
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more.

#LI-KB5

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on clients.njoyn.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.