Service Manager

Job Description

Job Description

The Service Manager will lead an established commercial HVAC and plumbing service team while building the department’s next stage of growth in our Service Department. RMS Services is looking for an experienced Service Manager who can develop technicians, improve operations, strengthen customer relationships, and expand our service business across Southeast Louisiana.

Based in Metairie, Louisiana, RMS Services provides commercial HVAC and plumbing service, construction, and maintenance for healthcare, education, municipal, industrial, and commercial clients. You will join a growing mechanical service company with an established local presence and a clear opportunity to influence its next phase.

Key responsibilities of the Service Manager include leading a team of HVAC and plumbing service technicians, coaching and supporting technicians, coordinating service operations, maintaining strong customer communication, reviewing estimates and completed work, helping resolve complex field issues, and identifying opportunities to improve efficiency and grow service revenue.

Qualifications

Demonstrated experience in commercial HVAC, plumbing, or mechanical service operations; experience leading a multidisciplinary service team is preferred.

·         Experience supervising, coaching, or coordinating technicians or service professionals is preferred.

·         Strong knowledge of commercial HVAC and plumbing systems.

·         Ability to read mechanical drawings and specifications.

·         Experience estimating and quoting service repairs.

·         Strong organizational and communication skills.

·         Computer proficiency including Microsoft Office and service management software.

What We're Looking For

The successful candidate earns the trust of technicians, builds strong customer relationships, is organized under pressure, takes accountability for results, solves problems resourcefully, and is committed to developing people and growing the business.

What We Offer:

·         Starting salary: $70,000 or more, based on experience, plus bonus opportunities. Year-round work. 

·         Company vehicle and fuel provided

·         Established service department with strong local reputation

·         Opportunity to shape the future growth of the department

·         Comprehensive benefits package, including medical, dental, vision, life insurance, short-term and long-term disability coverage, and a flexible spending account (FSA)

·         401(k) with company match

·         Professional training and leadership development

·         Long-term advancement opportunities within a growing company

·         Bonus opportunities are tied to annual profitability of company.

If you are ready to lead a respected service team and make a visible impact on a growing commercial mechanical business, we encourage you to apply.

RMS offers extensive mechanical and plumbing services for new construction, renovations, additions, and retrofits. Our experienced staff is well versed in preconstruction, value engineering, design, fabrication, construction, and safety, which allows our company to meet the strict demands of any commercial project.

Company Description

RMS offers extensive mechanical and plumbing services for new construction, renovations, additions, and retrofits. Our experienced staff is well versed in preconstruction, value engineering, design, fabrication, construction, and safety, which allows our company to meet the strict demands of any commercial project.