Technical Program Manager II

Integration Manager

This role will have responsibility for managing concurrent Integration initiatives across the Finicity team, including information gathering and documentation, tracking deliverables and milestones and planning/coordinating logistics across multiple Integration workstreams.

Responsibilities

• Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program
• Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery
• Work with 1-2 scrum teams (you may be embedded within the scrum team or your work may be cross-cutting across products, multiple scrum teams, and/or technologies)
• Get guidance from peers and/or your manager as you ramp into the space and build your technical and domain expertise
• Build and maintain integrated project schedules that account for internal/external dependencies, differing delivery approaches, numerous constraints, and adequately factor in contingency for unplanned delays
• Learn how to negotiate features and associated priority and help the team and their customers reach consensus
• Collaborate with engineering managers to secure resources, scope efforts, set priorities and establish delivery milestones
• Figure out the sequencing of the work so that engineering execution can be optimized
• Identify blocking issues and manage their resolution
• Manage project communications, and may be the first point of contact for the team
• Run effective meetings
• Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations
• Own project communications and ensure the right information about the status of a project is delivered to the right audience at the right time
• Have good working relationships with engineers, managers, and peers

Job Specific Experiences

• Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems involved with your projects. This includes the business requirements and associated use cases, Mastercard customer's experience, Mastercard's back office systems, the technical stack (application/service architecture), interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.