Clerk | 30 hours per week | Emergency Department

Job Title

A Brief Overview Performs reception and a variety of clerical functions and tasks utilizing specific knowledge of medical terminology and hospital procedures related to department specific needs. Provides basic patient care under the direction of a licensed nurse as required. Provides high quality care to the following patient populations: Adult, Medical/Surgical, Geriatric, and Telemetry.

What You Will Do

• Greet visitors and callers to ascertain purpose of visit or call, and direct them to appropriate staff.
• Facilitate admissions, discharges and transfers in collaboration with other staff.
• Operate office equipment such as: nurse call, fax, scanners, photocopier, computer system, telephone system, and telemetry.
• Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
• Perform quality checks on equipment.
• Transport specimens and blood products.
• Adhere to safety practices for own personal protection, i.e. gloves for blood product pickup.
• Flexibility in unit assignment as directed by patient care needs.
• Demonstrate accurate keyboarding proficiency and computer navigation skills.

Qualifications

• H.S. Diploma or General Education Degree (GED) Required
• Completion of C.N.A course if currently in high school. Required
• Medical Terminology course or within one year of hire Preferred
• 1-3 years computer classes/experience Preferred
• 1-3 years previous experience in the medical field Preferred
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Actively looking for ways to help people.
• Talking to others to convey information effectively.
• Understanding written sentences and paragraphs in work related documents.
• Adjusting actions in relation to others' actions.
• Communicating effectively in writing as appropriate for the needs of the audience.
• Ability to complete work functions with minimal errors and/or re-work.
• Ability to organize tasks in order of importance.
• Ability to manage multiple tasks at same time.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• The ability to communicate information and ideas in speaking so others will understand.
• The ability to speak clearly so others can understand you.
• The ability to identify and understand the speech of another person.
• The ability to read and understand information and ideas presented in writing.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Certified Nursing Assistant Preferred

MCU - Will not take telemetry patients, CNA course completion is required for MCU. May be required to go into airborne isolation (wear N95 or air mate).

Benefits

• Competitive base pay
• Matching retirement programs
• Health, Dental and Vision plans
• Health Savings and Flexible Spending Accounts
• Employee discounts including car rental, cell-phone plans
• Employer-paid, Long-Term Disability, Life, and AD&D
• Paid time off (PTO)
• Education Assistance Program
• Employee Assistance Program
• Employee Referral Bonus Program
• Discounted cafeteria meals
• Paid Parental Leave
• Employee Service Recognition program
• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.